Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies
Track Title: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies
Jan vom Brocke
University of Liechtenstein
Bio: Jan vom Brocke is the Hilti Endowed Chair of Business Process Management and Director of the Institute of Information Systems at the University of Liechtenstein. Jan`s work has been published among others in Management Science, Management Information Systems Quarterly, Information Systems Research, European Journal of Information Systems, Information Systems Journal, Journal of Information Technology, Journal of Management Information Systems, Journal of the Association for Information Systems, and MIT Sloan Management Review. He is a Schoeller Senior Fellow at the Dr Theo and Friedl Schoeller Research Center for Business and Society at the FAU Friedrich-Alexander University Erlangen-Nürnberg and an Associate Lecturer at the University of St. Gallen and the University of Lucerne in Switzerland. He has served in many senior academic roles, including as AIS Vice President Education and Founding President of the Liechtenstein Chapter of the AIS. He has received numerous awards, including the AIS Senior Scholars` Best Publication Award (2017), AIS Award for Outstanding Contribution to Information Systems Education (2017), the AIS Technology Challenge Award (2015) and the ICIS Best Paper Award (2015). In 2019 Jan was named a Fellow of the AIS.
Fiona Fui-Hoon Nah
City University of Hong Kong
Bio: Fiona Fui-Hoon Nah is a Professor at the City University of Hong Kong. She is the Editor-in-chief of the AIS Transactions on Human-Computer Interaction and a co-Founder of the AIS Special Interest Group on Human-Computer Interaction (SIGHCI). Her research interests include human-computer interaction, virtual communities and virtual worlds, electronic and mobile commerce, usable security, neuro-IS, enterprise resource planning system implementation, and applications of technology to education. Her publications have appeared in journals such as MIS Quarterly, Journal of the Association for Information Systems, Information and Management, International Journal of Human-Computer Studies, and International Journal of Human-Computer Interaction. She had previously served as a Senior Editor for the Journal of the Association for Information Systems, and is an Associate Editor for several journals including Information and Management, International Journal of Human-Computer Studies, and Journal of Electronic Commerce Research. She has received numerous awards, including the Sandra Slaughter Service Award (2021), First Place Daniel J. Power Best Paper Award at the Sixteenth Midwest Association for Information Systems Conference (2021), Missouri University of Science and Technology Outstanding Teaching Awards (2020 & 2018), Missouri University of Science and Technology Faculty Excellence Award (2019), Missouri University of Science and Technology Faculty Research Award (2018), Best Reviewer Award at the Thirteenth Midwest Association for Information Systems Conference (2018), Special Service Award from SIGHCI (2011), and Outstanding Service Award from SIGHCI (2005). According to Google Scholar, her publications have received more than 12,000 citations. She received her Ph.D. from the University of British Columbia.
Memorial University of Newfoundland
Bio: Jeffrey Parsons is University Research Professor and Professor of Information Systems in the Faculty of Business Administration at Memorial University of Newfoundland. He previously served as associate dean (research) and PhD program director. His research interests include conceptual modeling, crowdsourcing, information quality, data repurposing, and recommender systems. His work on these and other topics has appeared in top journals in several disciplines, including Information Systems Research, MIS Quarterly, Management Science, ACM Transactions on Database Systems, IEEE Transactions on Knowledge and Data Engineering, Nature, and Conservation Biology. He has served as a Senior Editor for MIS Quarterly and the Journal of the Association for Information Systems, and as an Associate Editor for Information Systems Research. His research has received numerous awards, including MIS Quarterly paper of the year (2019), AIS Senior Scholars Paper Award (2020), and the INFORMS Design Science Research Award (2014). He has been awarded the designation of Schoeller Senior Fellow from the Schoeller Research Center (Nuremberg, Germany), Distinguished Research Fellow from TU Dresden, and ER Fellow from the International Conference on Conceptual Modeling. Jeff has served in many conference organizing roles. He holds a PhD in Information Systems from the University of British Columbia.
George Mason University
Bio: Pallab Sanyal is a Professor of Information Systems and a Dean’s Scholar at the School of Business, George Mason University. He is also the Chair of the Information Systems and Operations Management (ISOM) Area. Previously, he served as the Director of MBA Programs and Graduate Certificates for three years. Pallab received his Ph.D. in Information and Decision Sciences, and MBA in Finance and MIS from the University of Minnesota. He also holds a bachelor’s degree in Computer Science from the Indian Institutes of Engineering Science and Technology, India. Sanyal’s research focuses on understanding how people interact with information systems (IS), and how their design influences the nature of the interaction, leading to differences in outcomes — both personal and societal. He studies these issues in the contexts of electronic markets, information security, and crowdsourcing platforms. His research has been published in Management Science, MIS Quarterly, Information Systems Research (ISR), the Journal of Management Information Systems (JMIS), Production and Operations Management (POM), and the Journal of Operations Management (JOM) among other outlets. He has presented his research at many international conferences, including ICIS, WISE, WITS, SCECR, and INFORMS-CIST. Sanyal’s dissertation research won the Design Science Research Award from the INFORMS Information Systems Society. Sanyal serves as an Associate Editor for Information Systems Research (ISR) and the Journal of the Association for Information Systems (JAIS). He has received an associate editor of the year award, and a reviewer of the year award from ISR.
The COVID-19 pandemic has demonstrated the extent to which digital technologies have become deeply embedded in our work and personal lives, enabling businesses and society to adapt quickly to a major disruption in routines and processes. Our reliance on digital technologies to support work and leisure has grown accordingly, thereby reshaping human endeavors as well as work practices and beyond.
For this track, we are interested in research examining how digital technologies can be used to help individuals, organizations, societies, and nations build resilience to enhance agility, continuity, and sustainability. Not only is there a need to increase pandemic readiness and response for the future, but many global issues such as climate change, disinformation, digital divide, food and water insecurity, poverty, and the need for global cooperation also warrant attention. Digital technologies, such as Internet of Things, digital twin, robotics, crowdsourcing, and green computing, can be deployed in various forms to help address these issues.
We are interested in research on the design, development, implementation, deployment, and impact of digital technologies to both help improve human well-being and overcome critical global issues and build digital resilience in many aspects of society. Research that examines critical global issues or emerging trends in IS across any level of analysis is of interest to this track. We are open to all kinds of research approaches and methodologies that address using digital technologies to improve or support human endeavors in the post-pandemic era.
Topics of interest include, but are not limited to:
- Digital transformation
- Digital resilience
- Digital supply chain
- Health monitoring platform
- Organizational adaptation
- Organizational readiness
- The new normal
- Post-pandemic recovery
- Global challenges
- Radha Appan, Texas Tech University, USA
- Jörg Becker, Uni Münster, Germany
- Siddhartha Bhattacharya, George Mason University, USA
- Burcu Bulgurcu, Toronto Metropolitan University, Canada
- Arturo Castellanos, William & Mary, USA
- Robert Davison, City University of Hong Kong, Hong Kong SAR
- Jing Gong, University of Virginia, USA
- Alexander Maedeche, Karlsruhe Institute of Technology, Germany
- Jiahui Mo, Clemson University, USA
- Martin Mocker, Reutlingen University , Germany
- Rajiv Mukherjee, Texas A&M University, USA
- Annamina Rieder, University of St. Gallen, Switzerland
- Sharon Tan, National University of Singapore, Singapore
- John Tripp, Clemson University, USA
- Chih-Ping Wei, National Taiwan University, Taiwan
- Dongming Xu, University of Queensland, Australia
- Jingjun (David) Xu, City University of Hong Kong, Hong Kong SAR
- Xingyue (Luna) Zhang, University of Washington, Tacoma, USA
General IS Topics
Track Title: General IS Topics
Arizona State University
Bio: Raghu Santanam is Professor and McCord Chair of Business in the Information Systems Department at the W. P. Carey School of Business. He is currently directing the Department of Labor-funded digital workforce initiative, AZNext at the university. Professor Santanam’s research has focused on the impacts of technology and technology strategies on businesses, society, and consumers. His research areas of interest include health information technology, digital platforms and the impacts of augmented intelligence on the workforce and future of work. His work has been published in leading peer-reviewed journals, including Management Science, Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, and Decision Support Systems. He currently serves on the editorial boards of premier journals and has served as an advisory editor of the Elsevier series on “Handbooks in Information Systems.”
Bio: Sven Laumer is the Schöller Endowed Professor and Chair of Information Systems in the School of Business, Economics and Society at Friedrich-Alexander-Universität Erlangen-Nürnberg, Germany, Head of the Dr. Theo and Friedl Schöller Research Lab “Future of Work”, and Deputy Director of the Dr. Theo und Friedl Schöller Research Center. His research focuses on digital collaboration, digitalization challenges, and people analytics. The results of his work have been published or will appear among others in all journals of the AIS Senior Scholars’ Basket (incl. MISQ, ISR, JMIS). He serves on editorial boards of Information Systems Journal and The DATA BASE for Advances in Information Systems. He has been awarded the Young Talent Award 2018 by the German Academic Association of Business Research (VHB). When he does not research and teach digital work and life, he enjoys being a soccer referee, hiking and biking in the Alps, and spending time with friends and family.
Christy M.K. CHEUNG
Hong Kong Baptist University
Bio: Christy M.K. Cheung is a Professor of Management Information Systems and Director of the Research Office at Hong Kong Baptist University. She is the awardee of RGC Senior Research Fellow and has published over 200 refereed articles in international journals and conference proceedings. Her works have appeared in European Journal of Information Systems, Information Systems Journal, Information Systems Research, Journal of Information Technology, Journal of Management Information Systems, Journal of the Association for Information Systems, Journal of the Association for Information Science and Technology, MIS Quarterly, and among others. Her works have also been cited over 27,000 times and over 9,000 times per Google Scholar and Web of Science, respectively, with an h-index of 70 and an i-10 index of 130. Her academic leadership roles include being the Editor-in-Chief of Internet Research and many different Senior Editor and Associate Editor roles for several major IS journals. She is the award recipient of “Excellence in Reviewing” Honorable Mention and “Best Reviewer” in the Journal of Association of Information Systems in 2018 and in 2020 respectively.
The General IS Topics track is intended for high-quality papers on topics that do not have a specific fit with other tracks or have a very comprehensive, cross-thematic scope. The track aims to attract unique and novel papers and give an additional degree of freedom to the conference’s specific tracks, from an epistemological, ontological as well as methodological standpoint. Please check the fit of your paper with other tracks’ topics before submitting your paper to this track. The General IS Topics track furthermore provides the chairs of other tracks the opportunity to submit their manuscripts.
- Deborah Armstrong, Florida State University, USA
- Tommy Chan, The University of Manchester, UK
- Chongyang Chen, Zhejiang University of Finance and Economics, China
- Katherine Feng, The Hong Kong Polytechnic University, Hong Kong
- Karoline Glaser, Technical University (TU) Dresden, Germany
- Chenhui (Julian) Guo, Michigan State University, USA
- Xitong Guo, Harbin Institute of Technology, China
- Wei He, Texas Tech University, USA
- Damien Josephs, Nanyang Technological University, Singapore
- Mathias Kraus, Friedrich-Alexander-Universität, Germany
- Daniel Lee, University of Massachusetts Boston, USA
- Zach Lee, University of Leicester, UK
- Hongxiu Li, Tampere University, Finland
- Xiao Liu, Arizona State University, USA
- Jorge Mejia, Indiana University, USA
- Oliver Posegga, University of Bamberg, Germany
- Jessica Pye, Arizona State University, USA
- Isabel Ramos, Universidade do Minho, Portugal
- Marten Risius, University of Queensland, Australia
- Sebastian Schuetz, Florida International University, USA
- Sagnika Sen, Pennsylvania State University, USA
- Xiao liang Shen, Wuhan University, China
- Verena Tiefenbeck, Friedrich-Alexander-Universität, Germany
- Christoph Weinert, University of Bamberg, Germany
- Sam Zaza, Middle Tennessee State University, USA
- Kem Zhang, Lakehead University Canada
- Kexin Zhao, University of North Carolina, Charlotte, USA
Digital Learning and IS Curricula
Track Title: Digital Learning and IS Curricula
National University of Singapore
Bio: Bernard C.Y. Tan is Senior Vice Provost at the National University of Singapore (NUS). He is Shaw Professor in the Department of Information Systems and Analytics at NUS, where he has won university awards for research and for teaching. He was the 15th President of the Association for Information Systems (AIS). He is a Fellow of the AIS and a recipient of the AIS Sandy Slaughter Service Award. He has served on the editorial boards of MIS Quarterly (Senior Editor), Journal of the AIS (Senior Editor), IEEE Transactions on Engineering Management (Department Editor), Management Science (Associate Editor), ACM Transactions on Management Information Systems (Associate Editor), and Journal of Management Information Systems (Editorial Board Member). He was ICIS 2010 Doctoral Consortium Co-Chair, ICIS 2014 Program Co-Chair, ICIS 2016 Junior Faculty Consortium Co-Chair, ICIS 2021 Awards Co-Chair, and will be ICIS 2025 Conference Co-Chair. He has served on the AIS LEO Awards Committee, AIS Fellow Awards Committee, AIS Sandy Slaughter Service Awards Committee, AIS Finance Committee, AIS Nominating Committee, AIS Membership Committee, AIS Publications Committee, AIS Education Committee, and Senior Scholars Panel for Best Publications. His research has been published in various journals and conference proceedings in the field of information systems.
Dr Adriana A (Riana) Steyn
University of Pretoria
Bio: Adriana (Riana) Steyn has been with the University of Pretoria for more than 13 years after she returned to academia from industry. She is currently a full-time senior lecturer in the Department of Informatics. Throughout the years, Riana has engaged numerous students by presenting undergraduate and postgraduate modules. She has published various articles based on her teaching experiences over the last few years. She has also supervised many students and has advised three Ph.D. graduates. Her research focuses mainly on technology enhanced teaching techniques as well as technology enhanced learning within the higher education space. Her different approach to teaching was born from her passion for entrepreneurial research. Her Ph.D. explicitly focused on entrepreneurs. Here she developed a framework for entrepreneurs to engage more effectively with technology to create sustainable businesses. She is still actively involved in entrepreneurial research in the South African context and has recently published work in 4IR for the entrepreneurial and education sectors. She has also been a National Research fund (NRF) y-Rated researcher since 2020. She is the IFIP TC-3 South African representative. She is actively involved in international research projects based on international teaching practices and exploring the viability of microcredentials for higher education. She is a UP teaching excellence Laureates recipient (2019) as well as an Association of Information Systems (AIS) Award for Innovation in Teaching recipient (2018) (international award).
University of Auckland
Bio: Lesley Gardner is an associate professor at the University of Auckland. She received her PhD, MSc and BSc from the London School of Economics, University of London. In her role she is assistant dean teaching and learning. She has recently participated in the taskforce to redesign the IS2020 competency model for undergraduate programs in information systems, extending her interest in tertiary education. Throughout her career, she has published over 110 articles and papers in journal and conference proceedings. Her research areas of computer-mediated learning, to gather insights into different technologies that can enable student learning both inside and outside of the classroom, digital citizenry, as an overarching term that observes and investigates different aspects of industry, society, and individuals’ interactions in the digital world, and sustainable documents, in which she researches into systems for the construction, management, and maintenance of living document.
Barbara D. Klein
University of Michigan-Dearborn
Bio: Barbara D. Klein is a Professor of MIS at the University of Michigan-Dearborn. She received her PhD in Information and Decision Sciences from the University of Minnesota, her MBA from the State University of New York at Albany, and her BA from the University of Iowa. She has published in the MIS Quarterly, International Journal of Information Quality, Omega, Database, Information & Management, Information
Resources Management Journal, and other journals. Her research interests include information quality, user error behavior, and information systems pedagogy. Professor Klein has worked in the information systems field at IBM, Exxon, and AMP.
Emerging technologies and trends open up new pedagogical possibilities and enable innovative uses of digital learning environments and educational technologies in educational institutions and beyond. Rapidly advancing capabilities in domains such as analytics, cloud computing, edge and mobile computing, as well as machine learning offer the opportunity to not only change what we teach (curriculum), but how we teach (pedagogy). Further, the COVID-19 pandemic has resulted in unprecedented changes to learning environments and accelerated the spread of digital learning. Many institutions have expanded their educational portfolios to include new online offerings, and are in the process of deciding how to move forward in a post-pandemic reality, with traditional, online, and hybrid learning scenarios being viable options in different learning contexts. The Digital Learning and IS Curricula track provides an opportunity to exchange conceptual ideas and empirical findings regarding curriculum, pedagogy, learning environments, pedagogical innovations via the use of technologies to improve learning in educational institutions and beyond.
Topics of interest include, but are not limited to:
- Post-Covid impact on future teaching and learning
- Microcredentials and the higher education system
- Pedagogical and curricular innovations in IS education
- International teaching across institutions (Changing the world of academia)
- Digital learning environments
- Implications of current and emerging educational technologies (learning management systems, e-Learning, virtual/mobile learning, social media, and more)
- Innovations in IS curriculum development
- Diversity, equity, and inclusion in IS education
- IS education on emerging topics (analytics, crypto, security, AI, IoT, and more)
- IS education on emerging domains (FinTech, e-Government, healthcare, and more)
- Issues in IS education (global, ethical, social, and more)
- Value of online/distance/hybrid education
- Leveraging technologies for pedagogy innovations
- Use of AI and analytics to support learning
- Individualization of learning process through digital technologies
- Theories of learning and pedagogy
- Interdisciplinarity of IS education
- Teaching cases
- Experiential learning studies
- Employer expectations of IS students
- Approaches for life-long learning and continuous education for IS professionals
- Development of IS curricula for non-academic stakeholder (e.g., executive education)
- Accreditation and certification
- Jeffry Babb, West Texas A&M University, USA
- Yang Bao, Shanghai Jiao Tong University, China
- Yi Ding, Warwick Business School, United Kingdom
- Sunet Eybers, University of South Africa, South Africa
- Isam Faik, University of Western Ontario, Canada
- Bernie Farkas, University of Tampa, USA
- Yi Maggie Guo, University of Michigan-Dearborn, USA
- Sumeet Gupta, Indian Institute of Management at Raipur, India
- Udayangi Mthupoltotage, Univeristy of Auckland, New Zealand
- Tania Prinsloo, University of Pretoria, South Africa
- Hannu Salmela, University of Turku, Finland
- Yao Shi, University of North Carolina Wilmington, USA
- Mark Thouin, University of Texas, Dallas, USA
- Hossana Twinomurinzi, University of Johannesburg, South Africa
- Mac van Der Merwe, University of South Africa, South Africa
- Craig Van Slyke, Louisiana Tech University, USA
- Lu Yang, National University of Singapore, Singapore
- Limin Zhang, North Dakota State University, USA
Digital Technologies and the Future of Work
Track Title: Digital Technologies and the Future of Work
University of Louisville
Bio: Manju Ahuja is the Frazier Family Professor of Information Systems at the College of Business, University of Louisville, Kentucky. She has previously held faculty positions at the Kelley School of Business (Indiana University), Florida State University, and Pennsylvania State University. Her publications have appeared in journals such as MIS Quarterly, Management Science, Information Systems Research, Journal of MIS, Journal of AIS, Organization Science, Journal of Management, European Journal of Information Systems, and many other outlets. Manju has been ranked among the top 50 researchers in the field of Information Systems worldwide by a variety of sources (e.g., Association of Information Systems ranking of 27th among the researchers publishing in top three journals for the period 2017-2019). She appears on the Stanford University’s list of top 2% scientists in the world.
Manju serves as Senior Editor at Information Systems Research. She was a Senior Editor at the MIS Quarterly during 2014-2017 and the Journal of AIS during 2017-2019. Manju has held visiting scholar appointments at premier institutions across the world, including HEC (Paris), University of New South Wales (Sydney, Australia), Bocconi University (Milan, Italy), National University of Singapore, University of California (Irvine), and others. Her research has been cited by publications such as Wall Street Journal, New York Times, Forbes, Times of India, London School of Economics Business Review, INSEAD Knowledge, Strategy+Business, Computerworld, and others.
Manju was named a Fellow of the Association of Information Systems in 2021. She is also the recipient of a Lifelong Service Award from Academy of Management’s OCIS division for 2020. In 2022, she was selected for the University of Louisville’s Presidential Distinguished Faculty Award for Research in social sciences. She is actively involved in research on issues related to IT workforce, AI Ethics, innovation and entrepreneurship related to IT, digital transformation, and Future of Work.
Copenhagen Business School
Bio: Michel Avital is Professor of Digitalization at Copenhagen Business School. Michel is an advocate of openness and an avid proponent of cross-boundaries exchange and collaboration. His research focuses on the relationships between digital innovation ecosystems and organizational practices. He studies how emergent technologies are developed, applied, managed and used to transform and shape organizations. He currently examines blockchain-enabled innovation, transformation, organization, collaboration, and business models. He has published over 100 articles on topics such as blockchain technology, the future of work, sharing economy, open data, open design, generative design, creativity, innovation, the social impact of IT and sustainable value. He is an editorial board member of leading IS journals and serves in various organizing capacities in major international conferences on digital technology and organization studies. Michel is a recipient of the AIS Fellow Award in 2021. Further information: http://avital.net
The University of Sydney
Bio: Daniel Schlagwein is an Associate Professor of Information Systems (IS) at The University of Sydney Business School. He holds a PhD from the University of Cologne. He is a co-leader of the University of Sydney’s Digital Future(s) Research Group. He teaches digital work and digital strategy to Master of Commerce and MBA students.
Daniel is Editor-in-Chief (joint) of the top-ranked Journal of Information Technology (JIT), published by SAGE, one of the eight IS journals recognized as leading the field and comprising the “Senior Scholars’ Basket” of the Association for Information Systems (AIS).
His research focus is on digital work, digital nomadism and IT-enabled openness, the domains in which he has been internationally recognized. Daniel is the Lead Chief Investigator of the Australian Research Council (ARC) Discovery Project on Digital Nomadism (DP190102780, A$390,000, 2019–23). He has published over 60 peer-reviewed papers in top outlets, including the European Journal of Information Systems (EJIS), Information Systems Journal (ISJ), Journal of Information Technology (JIT), Journal of the Association for Information Systems (JAIS) and The Journal of Strategic Information Systems (JSIS), as well as at the International Conference on Information Systems (ICIS). Daniel has edited two special issues and chaired ten research tracks at IS conferences (e.g., ICIS). The AIS Research Ranking 2021 puts him in the global top 100 of IS researchers, while the Wirtschaftswoche Ranking 2019 puts him in the top 100 of German business researchers.
Daniel’s research has featured in the media (e.g., ABC, Sky News, Sydney Morning Herald, McKinsey Quarterly) and he frequently speaks at academic and industry conferences. He is an assessor for funding bodies such as the US National Science Foundation and the Australian Research Council (ARC). The Digital Future(s) Research Group of which he is co-leader, which has academic as well as industry members, organises the annual DISRUPT conference in Sydney. He has advised governments (Australian and international) based on his research.
The AIS awarded Daniel the AIS Early Career Award in 2016; the JAIS Best Reviewer Award in 2016; and the AIS Best Information Systems Paper of the Year Award in 2017. He became an AIS Senior Scholar in 2020.
Technological developments continue to reshape how work is designed, performed and managed at the individual, organisational and societal levels. Traditional employment arrangements are increasingly becoming mobile, flexible and distributed. The accelerated digitalisation of organisations and the effects of the pandemic are rattling the established archetype of office work routines towards more contemporary work arrangements. Exemplars of contemporary approaches to work include remote and nomadic work, the 4-day workweek, globally distributed project work, and freelancing on-demand crowd work brokered through dedicated platforms such as TopCoder, Uber or TaskRabbit.
The automation and augmentation of work with artificial intelligence, virtual reality, and blockchain are transforming organisations and industries and potentially entire labour markets, with humans being replaced by, or working together with, ever more intelligent algorithms and robots. There is a concern among workers that whole classes of job roles and occupations are at risk of extinction while demand for other job roles in other occupations grows at an increasing rate. Workers will need to adapt their skill portfolios, and careers to remain employable, let alone thrive and prosper. At the same time, the meaning of work and employment is shifting as the new generation of digital natives reconfigure the future of work.
We welcome submissions that take a broad perspective addressing digital technologies and the future of work. We seek submissions on various theoretical and methodological approaches that examine the phenomenon across levels of analyses, e.g., task, individual, organisational, labour market or societal.
Topics of interest include, but are not limited to:
- Automation and augmentation of work
- New forms of technology-enabled work arrangements
- Design theories for future work environments
- Work culture in digital milieus
- Mobile and nomadic work
- Virtual work across boundaries and in the metaverse
- People analytics and algorithmic management
- Emerging and shifting portfolio of skills and professional development
- Managing professional obsolescence
- Meaning of work in digital workplaces
- Management of work and workers in a digitised work environment
- Emerging new careers and patterns of careers
- Digitalisation and job mobility
- New practices and forms of leadership in digital workplaces
- Work in the context of the fourth industrial revolution
- Freelancing and crowd work arrangements and practices
- Lived experience in the digital workplace and remote working
- Self-organised work in decentralised autonomous organisations
- Margunn Aanestad, University of Agder, Norway
- Kaveh Abhari, San Diego State University, USA
- João Baptista, Lancaster University, UK
- Jean-Gregoire Bernard, Victoria University of Wellington, New Zealand
- Gee-Woo Bock, Sungkyunkwan University, South Korea
- Sabine Brunswicker, Purdue University, USA
- Kathy Chudoba, Utah State University, USA
- Wendy Currie, Audencia Nantes, France
- Elizabeth Davidson, University of Hawaii, USA
- Xuefei (Nancy) Deng, California State University, Dominguez Hills, USA
- Malshika Dias, RMIT University, Australia
- Brittany Green, University of Louisville, USA
- Dirk Hovorka, University of Sydney, Australia
- Ke-Wei Huang, National University of Singapore, Singapore
- Ghiyoung Im, University of Louisville, USA
- Tina Blegind Jensen, Copenhagen Business School, Denmark
- Matthew Jones, University of Cambridge, UK
- Stefan Klein, University of Muenster, Germany
- Dong-Gil Ko, University of Cincinnati, USA
- Jungwoo Lee, Yonsei University, S. Korea
- Kai Lim, Hong Kong Polytechnic University, China
- Attila Márton, Copenhagen Business School, Denmark
- Silvia Masiero, University of Oslo, Norway
- Christoph Mueller-Bloch, ESSEC Business School, France
- Satish Nambisan, Case Western Reserve University, USA
- Ilan Oshri, University of Auckland, New Zealand
- Niki Panteli, Royal Holloway, UK
- Roxanne Piderit, University of Hare, South Africa
- Julian Prester, University of Sydney, Australia
- Steve Sawyer, Syracuse University, USA
- Susan Scott, London School of Economics and Political Science, UK
- Mazen Shawosh, King Fahd University of Petroleum & Minerals, Saudi Arabia
- Ning Su, Ivey Business School, Canada
- Maureen Tanner, University of Cape Town, South Africa
- Joseph Taylor, California State University, Sacramento, USA
- Robin Teigland, Chalmers University of Technology, Sweden
- Bart van den Hooff, Vrije Universiteit Amsterdam, Netherlands
- Wietske van Osch, HEC, Montreal, Canada
- Blair Wang, University of Sydney, Australia
- Molly Wasko, University of Alabama, USA
- Mary Beth Watson-Manheim, University of Illinois Chicago, USA
- Sunil Wattal, Temple University, USA
- Youngjin Yoo, Case Western Reserve University, USA
- Efpraxia D. Zamani, University of Sheffield, UK
Societal Impact of IS
Track Title: Societal Impact of IS
University of Hong Kong
Bio: Michael Chau is a professor in the Faculty of Business and Economics (HKU Business School) at the University of Hong Kong. His research focuses on the cross-disciplinary intersection of information systems, computer science, business analytics, and information science, with an emphasis on the applications of data, text, and web mining in various business, education, and social domains. He has received multiple awards for his research and is a member of the AIS College of Senior Scholars. His research has resulted in more than 160 publications in top journals and conference proceedings and he is highly ranked in many research productivity studies. He received his Ph.D. degree in management information systems from the University of Arizona and his B.Sc. degree in computer science and information systems from the University of Hong Kong.
Shuk Ying (Susanna) Ho
The Australian National University
Bio: Shuk Ying (Susanna) Ho, Ph.D., is a Professor of Information Systems at the Australian National University. Her research focuses on judgment and decision making, big data, and data analytics as they apply to social media, management turnovers and internal control material weaknesses. In particular, she is interested in how they intersect with organization and team behavior, social media and corporate social responsibility. Susanna’s early research examined how web personalisation influences the behavior of online users and her research portfolio continues in this area. Her work has been funded by the Australian Research Council’s Discovery Project scheme and by organizations including CPA Australia. Susanna’s research has been published in a number of leading academic journals including MIS Quarterly, Information Systems Research, Journal of the Association for Information Systems, Information Systems Journal, European Journal of Operational Research, Information and Management, Decision Support Systems, and Journal of Business Ethics. She currently serves as a senior editor of MIS Quarterly and the AIS Transactions on HCI.
University of Oslo
Bio: The focus of my work, pursued in external projects and published academically, has been on the design, development, integration, use and sustainability of health information architectures in developing countries, with a primary focus in the Indian public health system. Further, a focus is to create organizational models which can provide technical support and make systems sustainable and scalable in various countries in Asia, Africa and Latin America. My academic work is empirically grounded primarily within an action research framework working closely with public health managers, policy makers, health programme managers and field level health functionaries. I have an extensive experience with management of research projects involving partners from universities, public health sector, and also running an NGO. Currently I am supervising 10 PhD students and was principal supervisor for more than 10 PhD students in the past.
University of Oklahoma
Bio: Heshan Sun, Ph.D., is a Professor of MIS and the Richard Van Horn Professor of IT and Analytics in the MIS division, at University of Oklahoma’s Price College of Business. He is the coordinator of the MIS division’s Ph.D. program. His research centers around how information technology profoundly influences and interacts with individuals, organizations and the society. Specifically, his research interests include human technology interaction, business analytics, online/digital behavior, among others. His published and forthcoming papers have been in many prestigious academic journals such as MIS Quarterly, Information Systems Research, Journal of the Association for Information Systems, Decision Support Systems, International Journal of Human-Computer Studies,and Journal of the American Society for Information Science and Technology, among others. He currently serves as a senior editor of the Journal of the Association for Information Systemsand the AIS Transactions on HCI. Previously he served as an associate editor of MIS Quarterly (2014-2017). He won the prestigious Reviewer of the Year (2011) Award from MIS Quarterly.
Digitalization holds much promise to enhance organizational performance, reduce social barriers, enable environmental sustainability, and increase accessibility to information, networks, commerce and services. However, the pervasiveness and emphasis on digitalization, if not approached with social consciousness, may have unintended negative consequences for its societal impact. On the one hand, digital transformation efforts can enable a more sustainable society, such as the rise of smart cities or circular economies. On the other hand, digitalization may be inaccessible to certain communities and may further exclude institutionally marginalized communities and individuals across the globe and also has unexpected influence on human dignity. Furthermore, decision-making systems that leverage aspects of machine learning and artificial intelligence (AI) continue to introduce biased outcomes. Given the complexity and velocity of digitalization, our understanding of its social impact often lags behind its introduction and widespread use.
The Information Systems community is in a unique position to uncover and shed light on the effects digitalization and various applications of information technologies have on our society. This track calls for papers that investigate both the intended and unintended societal impacts of information systems. Studies in this track go a long way to inform regulators, practitioners, users, and researchers from other disciplines. This track welcomes innovative, rigorous and relevant theoretical, empirical, and design studies on societal impacts from interactions with and influences of information systems. Empirical (qualitative and quantitative) studies as well as design-oriented research and conceptual/theoretical papers for theory development will be considered. Various dimensions, including social, economic, cultural and ethical aspects, can be involved in these relationships. We encourage submissions at different levels and cross-levels of analysis. The research questions may derive from a broad spectrum of disciplines.
Topics of interest include, but are not limited to:
- Theoretical perspectives and/or empirical insights on the intended and unintended social consequences of IS
- Innovative technological initiatives to address persistent societal problems
- Societal consequences of digital workplaces, and emerging technologies
- Societal consequences of digital governments including privacy concerns, discrimination and opaqueness of AI-decision making
- Algorithmic biases in social media, search engines, and AI
- IS for a greener and more circular society, government, and/or industry
- Use of digital technologies to promote sustainable consumption behavior and sustainable solutions
- Social inclusion challenges, issues of (in)equality and marginalized groups, fairness in the use, design, and development of systems/algorithms
- Multilayered demographic perspectives on the digital divide and the digitally disadvantaged
- Societal implications of fake news, online disinformation and misinformation campaigns
- Dark side of technology including addiction, victimization, surveillance, etc.
- Philosophical perspectives on IS implications for society
- Human dignity and information technology
- Ethical and socially responsible research and innovation in IS
- Victor Benjamin, Arizona State University, USA
- Rajesh Chandwani, Indian Institute of Management, India
- Daniel Chen, Texas Christian University, USA
- Victor Chen, National Cheng Kung University, Taiwan
- Bingjie Deng, Xi’an Jiaotong-Liverpool University, China
- Andreas Eckhardt, University of Innsbruck, Austria
- Dennis Fehrenbacher, University of St.Gallen, Switzerland
- Zixiu Guo, University of New South Wales, Australia
- Hsin-Yi Huang, Soochow University, Taiwan
- Kevin Kuan, University of Sydney, Australia
- Mayank Kumar, MICA, India
- Kai R. Larsen, University of Colorado, USA
- Philip T. Y. Lee, Hong Kong Shue Yan University, Hong Kong
- Alvin Leung, City University of Hong Kong, Hong Kong
- Seth Li, College of William and Mary, USA
- Xiaobai (Bob) Li, University of Massachusetts Lowell, USA
- Xin Luo, University of New Mexico, USA
- Emilio Mosse, Universidade Eduardo Mondlane, Moçambique
- Jian Mou, Pusan National University, South Korea
- Brian Nicholson, University of Manchester, UK
- Luca Pistilli, University College Dublin, Ireland
- Greta Polites, Kent State University, USA
- R. Ranjini, Centre for Open Data Research (CODR) , India
- Andrew Schwarz, Louisiana State University, USA
- Ching-I Teng, Chang Gung University, Taiwan
- Shih-Lun (Allen) Tseng, Central Michigan University, USA
- Melody Zou, Warwick Business School, UK
Cybersecurity and Privacy
Track Title: Cybersecurity and Privacy
University of Delaware
Bio: John D’Arcy is a professor in the Department of Accounting & MIS, Lerner College of Business and Economics, at the University of Delaware. He earned his PhD from the Fox School of Business at Temple University. John’s research interests include information security and IT risk management. Journals where his research appears include MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, and MIT Sloan Management Review, among others.
University of Potsdam
Bio: Hanna Krasnova is a professor of Business Informatics at the University of Potsdam in Germany. She is also a director at the Weizenbaum-Institute for the Networked Society, leading the research projects on “Digital Technologies and Well-Being” as well as “Digital Integration.” Her research interests include social networking site usage and related consequences for users. She is the author of numerous research articles published in journals such Information Systems Research, Journal of Strategic Information Systems, Journal of Information Technology, Journal of Wirtschaftsinformatik, as well as leading IS conferences.
City University of Hong Kong
Bio: Juhee Kwon is an associate professor in the IS department, City University of Hong Kong. She earned her PhD from the Krannert School at Purdue University. Her research interests include information security, healthcare IT, and IT business values. Juhee’s research articles have appeared in academic journals such as MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of the American Medical Informatics Association, and Journal of Information Systems.
Cybersecurity is an arms-race between attackers and defenders. The attacks evolve with the development of technologies, such as cloud computing, artificial intelligence (AI), and payment methods. Cloud security breaches caused by poor password security practices in cloud systems are a case in point. The defenders, in response, must secure their systems, which put them at the forefront of dealing with emerging issues presented by new technologies. These new emerging issues include responding to the changing regulatory landscape, advancing organizational best practices, and understanding the behavioral and privacy challenges.
The Covid-19 pandemic and the digital disruption that ensued has only heightened the cybersecurity concerns of organizations. This is because expanding digital infrastructures, such as those needed to facilitate remote work arrangements, create additional attack vectors for cybercriminals and other adversaries. More generally, modern digital innovation and transformation projects bring about increased cybersecurity and privacy risks for users and organizations. For example, companies increasingly face the non-trivial task of striking a balance between executing data analytics initiatives and ensuring sufficient security/privacy protection.
Further, as the modern economy is increasingly dependent on user-supplied data, privacy concerns remain an important topic on the research and policy agenda. Currently, scientific evidence on the impact of privacy concerns on users’ behavior remains mixed. It is still to be understood what value users attach to their privacy and what it depends on. Moreover, increasing calls for data donation put pressure on researchers to better understand individual decision-making in these highly complex scenarios.
This track aims to encourage cutting edge research that focuses on topics in cybersecurity and privacy (either jointly or separately). A goal is to facilitate timely debates on the application of theories and methods that broaden and deepen our understanding of the newly emerging phenomena and classical problems in these areas (cybersecurity and privacy).
Topics of interest include, but are not limited to:
- AI for cybersecurity
- Economic aspects of managing cybersecurity and privacy
- Adoption, use, and continuance of cybersecurity technologies and policies
- Employee accountability, insider threats, computer abuse, and employee insecure behaviors
- Corporate strategies, governance, and compliance in cybersecurity and privacy
- Cyberwarfare and cybersecurity
- Identify theft and deception in online communication
- Design and development of cybersecurity and privacy enhancing technologies
- Digital forensics and investigations of cybercrime and cybersecurity policy violations
- Hacker culture, white hat and black hat research issues
- Neuroscience applications to cybersecurity
- Cybersecurity risk analysis and management
- Socio-technical policies and mechanisms for countering cyber threats
- Security and privacy concerns with social media
- Security and privacy metrics
- Security and privacy of mobile devices
- Privacy concerns and user behavior
- Privacy paradox
- The value of data
- User behavior in the face of privacy threats
- Online self-disclosure
- Data donation
- Laura Amo, University of Buffalo, USA
- Youngsok Bang, Yonsei University, South Korea
- Benedict Bender, University of Potsdam, Germany
- Laura Brandimarte, University of Arizona, USA
- Joseph Buckman, Georgia State University, USA
- AJ Burns, Lousiana State University, USA
- Yan Chen, Florida International University, USA
- Alexandra Durcikova, University of Oklahoma, USA
- Jin Gerlach, University of Passau, Germany
- Jens Grossklags, Technical University of Munich, Germany
- Tejaswini Herath, Brock University, Canada
- Carol Hsu, University of Sydney, Australia
- Allen Johnston, University of Alabama, USA
- Keehyung Kim, Chinese University of Hong Kong, Hong Kong
- Byungwan Koh, Korea University, South Korea
- Jee-Hae Lim, University of Hawaii, USA
- Hamid Reza Nikkhah, Bentley University, USA
- Qian Tang, Singapore Management University, Singapore
- Simon Trang, University of Göttingen, Germany
- Andre Ullrich, Weizenbaum-Institute, Germany
- Dawei (David) Wang, Missouri University of Science and Technology (S&T) , USA
- Jingguo Wang, University of Texas – Arlington, USA
- Merrill Warkentin, Mississippi State University, USA
- Thomas Widjaja, University of Passau, Germany
- Li Xiaofan, National University of Singapore, Singapore
- Danxia Xie, Tsinghua University, China
- Cenying (Tracy) Yang, City University of Hong Kong, Hong Kong
- Nan (Andy) Zhang, Harbin Institute of Technology, China
Blockchain, DLT, and Fintech
Track Title: Blockchain, DLT, and Fintech
Eric T.K. Lim
Bio: Dr. Eric Lim is a tenured Senior Lecturer in the School of Information Systems and Technology Management (SISTM) at UNSW Business School, UNSW Sydney. He holds a PhD in Business Administration from Simon Fraser University (Canada) as well as a Master of Science degree from the National University of Singapore (Singapore) and a Bachelor of Communication degree from Nanyang Technological University (Singapore). Eric’s research interests focus on exploring the impact of digitalization on individuals, organizations, and the broader society, paying particular attention to the design and innovation of digital services across a variety of contexts such as crowd platforms, Fintech, and cryptocurrency projects to unleash business potential, and realize societal benefits. Eric is well-versed with both qualitative and quantitative techniques. His research has been published in leading academic journals such as Information Systems Research (ISR), Journal of Management Information Systems (JMIS), Journal of the Association for Information Systems (JAIS).
University of Zurich
Bio: Gerhard Schwabe has been a full professor at the University of Zurich since 2002. His research interests focus on the intersection of collaborative technologies and information management. Since starting as a researcher in 1988, he has studied collaboration at the granularity of dyads, small teams, large teams, organizations, communities, and social networks. In doing so, he follows either an engineering approach (“design science”) or an exploratory approach – frequently in collaboration with companies and public organizations. He has published in computer science conferences (like the ACM conference on CSCW & Social Computing and ICSE) and major information systems conferences and journals. Currently, his research interests focus on Blockchain Applications, augmenting advisory services (e.g., in banks) with conversational agents, human drone collaboration, and government as a platform.
The London School of Economics and Political Science
Bio: Dr Carsten Sørensen holds a BSc in Mathematics, an MSc and PhD in computer science from Aalborg University, Denmark. Carsten has since 1989 been affiliated with several Danish, Swedish and British institutions and LSE since 1999. Dr Sørensen has multi-decade experience in both the study of the digital transformation of enterprises and the further extension to understand how digital platforms and -infrastructures form the foundation of contemporary business operating and innovation arrangements. His current interests relate to distributed ledger technologies, and he convened the first LSE course dedicated to distributed ledger technology — an online certificate course in cryptocurrency disruption. He was instrumental in the LSE becoming a Hedera.com council member. Dr Sørensen has published widely within Information Systems since 1989 in, for example, MIS Quarterly, Information Systems Research, Journal of Information Technology, and The Information Systems Journal. He has extensive experience as a Principal Investigator on national, EU, and industry research grants in the UK and Sweden. Dr Sørensen has since 1991, consulted and conducted executive teaching with a range of large international firms and public organisations.
This track covers topics from Blockchain and distributed ledgers, both in the financial area and in other domains. Furthermore, we invite Fintech papers that are based on other technologies.
Blockchain technology has captured the imagination of businesses and individuals since the inception of Bitcoin in 2009. Whereas basic distributed ledger technology (DLT) can enable easy sharing and replication of data, the addition of a consensus protocol facilitates distributed management of digital rights, be it in the form of cryptocurrencies or other kinds of cryptoassets. Network actors maintain update and validate network transactions of tokens, ensuring against double-spending of any given asset. Some blockchain projects represent digital infrastructures onto which digital platforms can support the management of services, smart contracts etc. By design, a blockchain is virtually immutable and resists data modification. Despite originating as the foundational architecture for transferring cryptocurrencies in the likes of Bitcoin, the application of blockchain technology has since progressed beyond its original purpose. Blockchain technology can support a wealth of use-cases, spanning pure cryptocurrencies, such as Bitcoin, a variety of FinTech innovations, and the tokenization of inter-organizational exchanges in consortia to optimize supply chains, logistics, global trade, internet of things, healthcare, energy, etc.
Innovations in technologies and governance arrangements have since the beginning introduced new innovations challenging existing arrangements, for example, algorithmic stablecoins, Central bank Digital Currencies (CBDC), and new architectures beyond blockchains optimizing operations through the application of Directed Acyclic Graphs (DAG). The largely unregulated arrangements in blockchain have also, over the years, led to some negative consequences, as demonstrated by recent developments, and the maturing of the financial application of DLTs is expected to be followed by further regulation.
With its potential ability to serve as a critical rights-sensitive digital infrastructure for an economy based on web3 and a potential foundational technology for new socio-economic systems. This innovation could, therefore, usher in a new and decentralized paradigm of data governance that will support a decentralized peer-to-peer economy where value and creativity can flow freely without the expensive rent-seeking behavior of traditional intermediaries. This track is particularly interested in blockchain innovations that will manifest in the web3 environment, such as the metaverse, AI-enabled commerce, self-sovereignty-based governance, and decentralized autonomous organizations (DAOs).
While a lot of recent Fintech research has focussed on DLT, we are also interested in research based on other technologies. Advances in AI have allowed gaining more insights into markets and customer behavior. Established and new financial institutions use those algorithms to change trading, manage risks, and develop new forms of client interactions, e.g. conversational agents for customer interaction. At the same time, banks are under pressure to comply with regulations and demonstrate their responsibility for a sustainable future.
While we fully recognize the cross-disciplinary nature of DLT and Fintech research, the track will weigh papers contributing to an Information Systems debate on these issues highly over those that mainly contribute to fields beyond IS.
We welcome research using any established research appproach, e.g. theory development, case studies, experiments, surveys, simulation or design research. While we are open to literature reviews, we would like to see a clear contribution beyond the typical introduction to a research field typically presented in a PhD thesis. Case studies should move beyond description to some theoretical implication and design research should include an evaluation of the artifact.
Topics of interest include, but are not limited to:
- Fintech innovation: For example, robo-advisory, social trading, social credit scoring, algorithmic trading, mobile payment technologies and business
- Issues and opportunities of the transformation from the platform to the token economy: For example, regulatory frameworks, new regulatory challenges with fintech, (de)centralization, commoditization of mining hardware, governance mechanisms, impacts of tokenized invoices
- Macroeconomic implications of fintech: disintermediation of established players, the impact of cryptocurrencies, structural changes in the economy
- Organizational and business model transformation driven by fintech: For example, digital transformation of banks, adoption, and innovation with cryptocurrencies, DLT, and blockchain technologies
- Leveraging new types of data in the financial market: For example, ethical concerns, data-driven business models, fraud detection, regulation, practical feasibility, smart trading strategies such as artificial intelligence-driven trading practices, data management and governance issues related to blockchain
- Design and architecture of blockchain and distributed ledger technology systems: For example, nature of the multi-layered architecture of blockchain and DLT systems, network effects in blockchain networks
- Design of novel Fintech and DLT applications.
- Management and organization of blockchain, DLT, and cryptocurrencies: For example, asset management with blockchain-based tokenization, distributed and decentralized organization, coordination, and governance, Decentralized Autonomous Organizations (DAOs), self-sovereignty-based governance
- Blockchain innovations in the web3 environment, such as the metaverse, AI-enabled commerce
- Blockchain as a driver of social innovation and world benefit: For example, collective intelligence and collective action in DAOs, increasing financial inclusion, addressing collective action threats through smart contracts, collective value creation through blockchain governance
- Design, implementation use and impact of Non-Fungible Tokens (NFTs) and novel token applications.
- DLT case studies in finance and outside finance, e.g. art, music, travel or gaming. Case studies should not be purely descriptive, but rather lead to novel theoretical and conceptual insights.
- Decentralized Finance (DeFi) platformsI
- The darker sides of DLT systems: For example, the concentration of mining operations or blockchain governance.
- The role of blockchain technology in inter-organizational coordination of business interdependencies, for example, in logistics and supply-chain management.
- Theoretical understanding of the DLT ecosystem of projects: for example, the current innovation of Layer-1, 3, and 3 projects with roll-ups, etc.
- Aleksi Aaltonen, Temple University, USA
- Michael Cahalane, UNSW Sydney, Australia
- Zhao Cai, University of Nottingham Ningbo China, China
- Jinwei Cao, University of Delaware, USA
- Yue Cheng, Nanchang University, China
- Raffaele Ciriello , University of Sydney, Australia
- Gilbert Fridgen, University of Luxembourg, Luxembourg
- Fangfang Hou, Xi’an Jiaotong-Liverpool University, China
- Na Jiang, Beijing Normal University-Hong Kong Baptist University United International College, China
- Erol Kazan, IT University of Copenhagen, Denmark
- Dan Ma, Southwestern University of Finance and Economics, China
- Sandeep Mysore, UNSW Sydney, Australia
- Mairead O’ Connor, UNSW Sydney, Australia
- Yunfei Shi, UNSW Sydney, Australia
- Chee-Wee Tan, Copenhagen Business School, Denmark
- Claudio Tessone, University of Zurich, Switzerland
- Nils Urbach, Fraunhofer FIT, Germany
- Bingqing Xiong, Deakin University, Australia
- Markos Zachariadis, The University of Manchester, United Kingdom
- Liudmila Zavolokina, University of Zurich, Switzerland
- Haiping Zhao, China University of Petroleum, China
Sharing Economy, Platforms, and Crowds
Track Title: Sharing Economy, Platforms, and Crowds
Nanyang Technological University
Bio: Anandasivam Gopal is the President’s Chair of Information Systems and Innovation at Nanyang Business School, Nanyang Technological University, Singapore. His research interests are broadly in technology platforms, innovation, mobile platforms and entrepreneurship. He received his PhD from the Tepper School of Business (GSIA), Carnegie Mellon University, a MS from UNC Chapel Hill and a M.Sc (Tech) from BITS Pilani, India. He serves as Senior Editor at Information Systems Research.
Robert W. Gregory
University of Miami
Bio: Robert W. Gregory is Associate Professor of Business Technology at University of Miami Herbert Business School. He is also Research Fellow with MIT’s Center for Information Systems Research (CISR). He holds a diploma (combined bachelor’s and master’s degree) in Management Information Systems from the University of Cologne, Germany, a master’s degree in International Management from the Community of European Management Schools (CEMS), and a Ph.D. equivalent, Dr. rer. pol., in Business Administration from Goethe University Frankfurt, Germany.
ESSEC Business School
Bio: Thomas Kude is an associate professor at ESSEC Business School in France. He received is Ph.D. from the University of Mannheim, Germany. He received his Ph.D. from the University of Mannheim, Germany. His current research interests include digital platform ecosystems and software development teams. His work has been published in MIS Quarterly, Information Systems Research, Information Systems Journal, and other outlets. He serves as an associate editor for MIS Quarterly and Business & Information Systems Engineering.
University of Maryland
Bio: Jui Ramaprasad is an associate professor at the Smith School of Business at the University of Maryland. She received her doctorate in Management, Information Systems from the Paul Merage School of Business at the University of California, Irvine. Her research interest are broadly around digital platforms, digital goods, and social interactions and social influence. Her work has been published in Management Science, Information Systems Research, and Management Information Systems Quarterly (MISQ). She currently serves as an AE at MISQ and Management Science.
Topics related to the sharing economy, platforms, and crowds are not only among the most widely researched areas within the field of information systems, but also bear deep economic and societal implications. This track invites cutting-edge research that addresses issues relating to these topics.
The sharing economy has disrupted conventional socio-economic activities by allowing individuals to exchange underutilized assets or resources for monetary gains at very low transactional costs. Under this broad umbrella, sharing can stem from user-owned assets, as exemplified on Airbnb, Didi, Grab, and Uber, or take place through the renting of company-owned resources, as epitomized on Bird, CitiBike, Lime, and Zipcar.
Fueling the explosion of the sharing economy are multi-sided platforms which, by connecting various actors throughout the world for little marginal cost, facilitate interactions and transactions in a seamless fashion across a variety of contexts: dating, entertainment, education, finance, hospitality, housing, product reviews, and transportation, to name a few. These multi-sided platforms have revolutionized industries, for better and for worse, with both promising and disappointing socio-economic impacts being documented.
Likewise, many of these emerging business models would not have been possible without the growing societal transition into distributed modes of innovation and production, e.g., in the context of mobile apps, that leverage the capability of digital platforms and technological infrastructures to orchestrate the coordination of distributed and heterogeneous individuals and organizations toward achieving a wide range of socio-economic objectives.
We welcome papers that examine questions relating to the above topics from diverse perspectives, which include but are not limited to different theoretical orientations, methodological approaches, and levels of analyses. We encourage work that crosses disciplinary boundaries and provides us with fresh insights on the future of the sharing economy, multi-sided platforms, and crowd-based modes of innovation and production.
Topics of interest include, but are not limited to:
- New theoretical perspectives for understanding the sharing economy, multi-sided platforms, and crowd-based modes of innovation and production
- Novel methodological approaches for researching the sharing economy, multi-sided platforms, and crowd-based modes of innovation and production
- External vs. internal enterprise deployment of multi-sided platforms for facilitating crowd-based modes of innovation and production
- Platform-enabled business models underlying the sharing economy, and crowd-based modes of innovation and production
- Diversity, ethics, and inclusivity in the sharing economy
- Reputation and trust in the sharing economy and digital platforms
- Entrepreneurship in platform-driven, crowd-based modes of innovation and production
- Economic, ecological, legal, regulatory, geo-political, social, and technological implications of the sharing economy, multi-sided platforms, and crowds
- Sharing economy, multi-sided platforms, and crowd-based modes of innovation and production in highly regulated industries, such as health care or education
- Digital labor markets
- Crowdsourcing and crowdfunding
- Deployment of AI on multi-sided platforms for facilitating crowd-based modes of innovation and production
- Monetization of platform-based models
- Individual decision-making in the sharing economy, multi-sided platforms, and crowd-based models
- Decentralized digital ecosystems
- Collis Avinash, University of Texas at Austin, USA
- Sofia Bapna, University of Minnesota, USA
- Panos Constantinides, University of Manchester, UK
- Donato Cutolo, IE Business School, Spain
- Mark de Reuver, TU Delft, Netherlands
- Kevin Hong, University of Miami, USA
- Thomas Huber, ESSEC Business School, France
- Asadi Someh Ida, UQ Business School, Australia
- Warut Khernamnui, McGill University, Canada
- Tobias Kretschmer, LMU Munich, Germany
- Hyeokkoo (Eric) Kwon, Nanyang Technological University, Singapore
- Kyunghee Lee, Wayne State University, USA
- Chen Liang, University of Connectitut, USA
- Shi Ying Lim, National University of Singapore, Singapore
- Angela Lu, City University of Hong Kong, Hong Kong
- Mareike Möhlmann, Bentley University, USA
- Jan Ondrus, ESSEC Singapore, Singapore
- Gorkem Turgut (G.T.) Ozer, University of New Hampshire, USA
- Huang Peng, University of Maryland, USA
- Christian Peukert, HEC Lausanne, Switzerland
- Hukal Philipp, Copenhagen Business School, Denmark
- Dandan Qiao, National University of Singapore, Singapore
- Lauren Rhue, University of Maryland, USA
- Johan Sandberg, Umeå Universitet, Sweden
- Nina-Birte Schirrmacher, VU Amsterdam
- Um Sungyong, National University of Singapore, Singapore
- Youyou Tao, Layola Marymount University, USA
- Martin Wiener, TU Dresden, Germany
- Mingwen Yang, University of Washington, USA
Human Technology Interaction
Track Title: Human Technology Interaction
Nanyang Technological University
Bio: Ben is an assistant professor of information systems at the Nanyang Business School, Nanyang Technological University, Singapore. His work has appeared in journals such as Information Systems Research, Journal of Management Information Systems, and Journal of the Association for Information Systems. He has previously served or is currently serving as an associate editor for MIS Quarterly Special Issues on Digital Resilience and Digital Resilience for the Climate Crisis, Journal of the Association for Information Systems, and Internet Research.
Bio: Sri is an Associate Professor in the Department of Information Systems and Operations Management at HEC Paris. His research interests relate to the role of information technology in distributed knowledge work, online communities, and social networks. His research has appeared in journals such as MIS Quarterly and Journal of the Association of Information Systems and has been presented at many premier conferences.
Jonathan Hua Ye
University of Oklahoma
Bio: Jonathan is an associate professor at the MIS Division of Price College of Business, University of Oklahoma. His work has appeared in journals such as MIS Quarterly, Journal of Management Information Systems, Journal of the Association for Information Systems, and premium conferences. He has served as an associate editor for European Journal of Information Systems and Information System Frontiers.
Bio: Cheng is an associate professor of information systems at the School of Economics and Management, Tsinghua University, China. Her work has appeared in journals such as Information Systems Research and Journal of Management Information Systems, as well as the proceedings of top conferences such as ACM CHI. She currently serves as an associate editor for several major IS journals such as MIS Quarterly.
This track focuses on issues related to the way humans interact with technologies (e.g., AI, chatbots, or bots) in organizational, managerial, cultural, and social contexts. We are also interested in understanding behavioral and institutional factors affecting technology usage as well as the way that technologies help generate value in organizations. Additionally, we welcome papers that examine how digital technology shapes human cognition and emotion, and how users interact with technology and algorithms is important for advancing this research.
Topics of interest include, but are not limited to:
- Aesthetic and affective computing
- Design and evaluation of end-user computing in work versus non-work environments and in developing versus developed economies
- Embedded IT applications including robotics/bots, AI systems, intelligent homes, spatial systems
- Feature-level IT adoption and use
- HCI and robotics interface design issues with new devices and applications, such as smartphones, social networking sites, M-commerce, and pervasive computing
- Human information-seeking behavior on the digital platforms
- Human-centeredness and user-centeredness in technology design, development, and use
- Interfaces for information visualization and analytics and human-data interaction
- NeuroIS studies on information systems design and use (i.e., neurocognition, neurophysiology, eye tracking)
- Studies on online persuasion and deception (e.g., fake news, fake reviews, manipulative e-commerce strategies)
- Psychological, social, and cultural aspects of human-computer and robot interactions
- Studies and frameworks that examine trust in, satisfaction with, and expectations of robotic partners
- Usability and design research for human collaboration with automated colleagues
- The use and impacts of robotic processing automation (RPA) in organizations
- Platform algorithm, algorithmic control, and algorithmic workers
- Platform algorithm and user interactions
- Platform designs for interactions between users and complementors
- Torkil Clemmensen, Copenhagen Business School, Denmark
- Alec Cram, University of Waterloo, Canada
- Tingru Cui, University of Melbourne, Australia
- Yuanyue Feng, Shenzhen University, China
- Camille Grange, HEC Montréal, Canada
- Patrick Hung, Ontario Tech University, Canada
- Matthew Jensen, University of Oklahoma, USA
- Haris Krijjestorac, HEC Paris, France
- He Li, Clemson University, USA
- Zhiyin Li, Nanyang Technological University, Singapore
- Cheng Luo, Tianjin University, China
- Suranga Nanayakkara, National University of Singapore, Singapore
- LG Pee, Nanyang Technological University, Singapore
- Lingyun Qiu, Peking University, China
- Sunghan Ryu, Shanghai Jiao Tong University, China
- Michael Vössing, Karlsruher Institut für Technologie, Germany
- Xinwei Wang, University of Auckland, New Zealand
- Randy WONG, University of Auckland, New Zealand
- Aihua YAN, Lingnan University, Hong Kong
- Cathy Yang, HEC Paris, France
- Lusi Yang, Georgia State University, USA
- Xueping Yang, Zhejiang Gong Shang University, China
- Jie Yu, University of Nottingham Ningbo China, China
- Lin Yue, Macquarie University, Australia
- Mi Zhou, University of British Columbia, Canada
AI in Business and Society
Track Title: AI in Business and Society
The University of Queensland
Bio: Saeed Akhlaghpour is a Senior Lecturer in Information Systems at The University of Queensland Business School, Australia, and a Fellow of the Higher Education Academy. He holds a PhD in Management from McGill University, Canada. His research investigates organizational and institutional aspects of digital innovation and digital health transformation. He applies qualitative, quantitative, and text analytics methods for studying digital health implementation, data protection, and effective use of AI and ML in health care. His research is published in top outlets including the American Journal of Sociology, Journal of the Association for Information Systems, Information and Organization, Journal of Information Technology, Journal of the American Medical Informatics Association, and the Best Paper Proceedings of Academy of Management. They are cited in the EU policy documents and have received research and impact awards from the Administrative Sciences Association of Canada, and the Australasian chapter of the Association for Information Systems (AIS). He currently holds a research grant from the Australian Research Council for studying digital health transformation in Australia. Saeed is on the Editorial Board of Information and Organization and International Journal of Medical Informatics, and an Associate Editor of Asia Pacific Journal of Information Systems.
University of Cambridge
Bio: Michael Barrett is Professor of Information Systems & Innovation Studies, and Academic Director of Cambridge Digital Innovation at Cambridge Judge Business School (CJBS). He has served as Director (Associate Dean) of Research and Director (Associate Dean) of Programmes and was Head of the Organization Theory & Information Systems (OTIS) subject group at CJBS. Michael’s current research focuses on digital innovation and transformation with a particular interest as to how emerging technologies such as AI, 3DP, telemedicine, and digital twins are enabling new models of care. He is also studying mobile finance for development with a current interest in the use of mobile payments for enabling climate resilience. Professor Barrett is Editor-in-Chief of the Information & Organization journal and has served as Senior Editor of MIS Quarterly and the Journal of the Association of Information Systems. Michael is a qualitative researcher who conducts process-oriented research using longitudinal in-depth case studies. He is also interested in other qualitative methodologies including: ethnography, discourse analysis, action research and grounded theory as well as the development and use of mixed methods in IS research.
University of Virginia
Bio: Sarah Lebovitz received her PhD in information systems from New York University Stern School of Business and is currently an assistant professor of Information Technology at the University of Virginia McIntire School of Commerce. Her research uses in-depth field studies and qualitative methods to understand how new technologies are changing organizational processes, occupations, and work practices. Her current work investigates how machine learning-based predictive tools are impacting organizational actors in contexts of diagnosis decision-making as well as contexts with strong implications for fairness and social justice. Her research has been published in Management Information Systems Quarterly, Organization Science, and Academy of Management Journal, as well as Harvard Business Review and Sloan Management Review. She has presented at and organized multiple research presentations and symposia at prior ICIS annual conferences. Sarah is currently serving as the representative-at-large for the CTO division of Academy of Management and received the 2022 Award for Best Associate Editor for that the CTO division.
This track is concerned with how AI-based systems – their design, implementation, use, and subsequent evaluation – may be meaningful to organizations and/or society. As a forum, it provides scholars an opportunity to grapple with the complexity of AI technologies and the range of social phenomena and consequences at stake. We hope to see authors attend to a variety of important “outcomes”, beyond the effectiveness of the AI-based system for the developer or adopting corporation, and consider wide-ranging impacts on consumers, employees, and other stakeholders. This would include studies that focus on improving individuals’ lives in fundamental ways such as managing pandemics and health outcomes, addressing income inequality, dampening systemic racial biases, and engaging with climate crises.
Digital innovation using emerging technologies such as AI, machine learning, and analytics, depends on the ability to access, curate, and build models based on large data resources. This raises issues of data governance and stewardship and invites questions about facilitating access to and reuse of data for AI-enabled innovation. We welcome studies that address such emerging and thorny challenges by proposing innovative approaches to policy and organizational practices in designing, developing, and implementing AI systems.
We aim for a sociotechnical understanding of AI systems. Studies should engage both with technical aspects as well as people, organizational, and/or community structures and processes. We are also interested in different sociomaterial approaches for examining how the AI artefact and its underlying data and algorithms are entangled with designers, implementers, users, and institutional forces in the broader ecosystem and how this may influence outcomes, often with unintended consequences.
We invite research that is theoretical, empirical, technical, quantitative, and/or qualitative. We are keen to attract insightful and impactful studies that are novel and pivot from existing research, theory, and practice. Authors must demonstrate how their research builds on and problematizes current knowledge on the topic. Research can be at any level of analysis, and we welcome in-depth cases of AI in specific organizations and more widely across the business ecosystem. We also encourage authors to unpack the black boxes associated with the AI artifact, its design, development, and adoption in their studies. Studies should aim to delineate and distinguish AI from traditional IT.
Topics of interest include, but are not limited to:
- Collaborating with AI for the future of work and society
- Unintended consequences of AI and algorithmic decision making
- Fairness and ethics of AI and algorithms
- Data governance and rules of data guardianship in human-AI hybrids
- New theorizations of data in the age of AI
- Explainable AI and Responsible AI
- Solving business and societal problems using new AI and ML algorithms
- Tensions between AI-based augmenting vs automating tasks in implementing AI
- Mechanisms and practices for building and sustaining stakeholders’ trust in AI
- Security, privacy, and risk management in AI
- Sharing work, spaces, and tasks with robotics and AI
- Algorithm aversion in AI-enabled innovation
- Leveraging crowdsourcing to design AI-based innovation
- New frameworks for regulating and governing data and AI
- Empowering individuals and managing AI-enabled digital transformation
- Shamel Addas, Queen’s University, Canada
- Spyros Angelopoulos, University of Durham, UK
- Ankur Arora, University of Memphis, USA
- Roberta Bernardi, University of Bristol, UK
- Frederic Boy, Swansea University, UK
- Shasha Deng, Shanghai International Studies University, China
- Rebekah Eden, University of Queensland, Australia
- Mazen El-Masri, Qatar University, Qatar
- Eila Erfani, University of New South Wales, Australia
- Thomas Gegenhuber, University of Leuphana, Germany
- Maryam Ghasemaghaei, McMaster University, Canada
- Roya Gholami, University of Illinois Springfield, USA
- Samrat Gupta, Indian Institute of Management Ahmedabad, India
- Mohammad Hossein Jarrahi, University of North Carolina, USA
- Seamas Kelly, University College Dublin, Ireland
- Gohar Khan, University of Waikato, New Zealand
- John Lalor, University of Notre Dame, USA
- Jingjing Li, University of Virginia, USA
- Samuel Liyala, Jaramogi Oginga Odinga University of Science and Technology, Kenya
- Olivera Marjanovic, Macquarie University, Australia
- Anne-Sophie Mayer, KIN Center for Digital Innovation / Vrije Universiteit Amsterdam, Netherlands
- Alemayehu Molla, RMIT University, Australia
- Morteza Namvar, University of Queensland, Australia
- Arif Perdana, Monash University, Indonesia
- Hamed Qahri-Saremi, Colorado State University, USA
- Hatim Rahman, Northwestern University, USA
- Azadeh Savoli, IÉSEG School of Management, France
- Thi Van Hau Trieu, Deakin University, Australia
- Elmira Van de Broek, Stockholm School of Economics, Sweden
- Lauri Wessel, European University Viadrina Frankfurt (Oder), Germany
IS Design, Development and Project Management
Track Title: IS Design, Development and Project Management
Bio: Dr. Alanah Mitchell is the Aliber Distinguished Associate Professor and Chair of the Department of Information Management and Business Analytics in the College of Business and Public Administration at Drake University. She holds a Ph.D. in Information Technology from the University of Nebraska at Omaha. Professor Mitchell’s research focuses on the design, implementation, and use of information and communication technologies for collaboration, specifically in global virtual teams. She has published in such journals as Business Horizons, Communications of the Association for Information Systems, DATA BASE for Advances in Information Systems, Electronic Markets, Information Technology and People, IT Professional, Journal of the Association for Information Systems, and Organizational Dynamics as well as others.
Bio: Dr. Barney Tan is a Professor and Head of the School of Information Systems and Technology Management at UNSW Sydney. He received his PhD in Information Systems from the National University of Singapore and was formerly Professor of Strategic Information Systems at The University of Sydney. His research interests include digital platforms and ecosystems, fintech, Chinese IT management and qualitative research methods. His research has been published in MIS Quarterly, Information Systems Research, Journal of Association of Information Systems, and Information Systems Journal. Barney is currently a senior editor at Information Systems Journal and Information Technology and People, and an associate editor at Information and Management and Internet Research.
Copenhagen Business School
Bio: Dr. Xiao Xiao is an Associate Professor at Copenhagen Business School, Department of Digitalization. She received her PhD in information systems from Washington State University, USA. Her main research areas include digital platforms and digital services with a specific focus on digital commerce in China, qualitative research methodologies, and sports digitalization. Her research has appeared in premier IS journals such as MIS Quarterly, Journal of Information Technology, Information Systems Journal, Information and Management, and MISQ Executive. She is on the editorial boards of Journal for the Association of Information Systems, Information Systems Journal, IT & People, and Journal of IT Case and Application Research.
Technology innovation has dramatically altered the way IS are being conceived, developed, and managed in organizations. For example, rapid automation of processes using machine learning and artificial intelligence have impacted virtually every facet of IS design, development, and project management. IS development processes increasingly integrate operations with cross-functional software teams (i.e., DevOps) to manage complexity and respond with agility to changing market conditions. On the implementation front, new software development approaches combined with diverse software platforms and application environments provide the opportunity to broaden the array of approaches to design and development available to IS project managers. This enhances the prospect of approaches that fit better with organizational settings, personnel skills, and task demands. But given the complex and dynamic nature of IS projects, many projects continue to run over budget, extend past schedule, and deliver less than or different products than anticipated, needed, or preferred. Additionally, in response to the need for the large-scale digital transformation objectives, IT program management has emerged as a distinct discipline. Given that IS development projects and programs play a pivotal role in shaping the strategic direction of organizations and enabling them to gain and sustain a competitive advantage, researchers have unique opportunities to investigate not only the social, organizational, and technical challenges and risks associated with IS project management as well as the theoretical underpinnings of the myriad practices that have emerged over time.
This track welcomes papers that improve our understanding of the dynamic and complex nature of IS design, development, and project/program management in the digital age. We are especially interested in papers that advance theory and practice of emerging technologies in the context of dispersed organizational settings where ISD and project/program management often occur. We welcome all types of research, including empirical, analytical, conceptual, design-oriented, and simulation-based studies, that address social and technical aspects of IS design, development, and project/program management at the organizational, group, and individual levels.
Topics of interest include, but are not limited to:
- Role of AI/ML and robotics in IS design, development, and project management
- Technical and organizational challenges of designing and developing algorithmic/ML systems, including the role of and interaction between developers and data scientists
- Low-code/no-code approaches to IS design and development
- Privacy and security issues in IS development, including cyber-security
- Socio-technical aspects of IS design, development, and project management
- Role of stakeholders in IS design, development, and project/program management
- Novel theoretical perspectives and research approaches that broaden or question our understanding of IS design, development, and project/program management
- Agile, lean, and DevOps approaches to IS design, development and project management
- IS project/program management capabilities, competence, and maturity
- Managing issues in IS projects including estimation, risk, quality assurance, governance, and knowledge.
- Project management challenges in IS projects, including estimation, risk, quality assurance, governance, knowledge, team dynamics, and managing organizational change
- Sourcing of IS projects, including multi-sourcing, cloud-services, and crowdsourcing
- Regulation and compliance issues in IS design, development, and project management
- Managing collocated and distributed IS projects and teams and program management
- IS development and education, including the role of digital platforms and traditional institutions in providing IS development-related education
- Corey Baham, Oklahoma State, USA
- Maheshwar Boodraj, Boise State, USA
- Calvin Chan, Singapore University of Social Sciences, Singapore
- Wenyu (Derek) Du, Beihang University, China
- Chunmian Ge, South China University of Technology, China
- Sigi Goode, Australian National University, Australia
- Oliver Krancher, University of Copenhagen, Denmark
- Jong Seok Lee, University of Tennessee, USA
- Carmen Leong, UNSW Sydney, Australia
- Yuzhu Li, University of Massachusetts Dartmouth, USA
- Bogdan Negoita, HEC Montreal, Canada
- Evelyn Ng, The University of Sydney, Australia
- Uchenna Peters, New Mexico State University, USA
- Nicolas Prat, ESSEC, France
- Mali Senapathi, Auckland University of Technology, New Zealand, New Zealand
- Kai Spohrer, Frankfurt School of Finance & Management, Germany
- Say Yen Teoh, RMIT University, Australia
- Abhishek Tripathi, The College of New Jersey, USA
- Jacob Tsai, National Yunlin University of Science and Technology, Taiwan
- Paul Witman, California Lutheran University, USA
- Louie Wong, Nagoya University of Commerce and Business, Japan
- Weidong Xia, Florida International University, USA
- Haifeng Xu, Shanghai Jiaotong University, China
IT Implementation and Adoption
Track Title: IT Implementation and Adoption
Lero, University of Limerick
Bio: Brian Fitzgerald is Director of Lero – the Irish Software Research Centre where he previously held the role of Chief Scientist. He holds an endowed professorship, the Krehbiel Chair in Innovation in Business & Technology, at the University of Limerick, Ireland, where he also served as Vice President Research. In 2019, he was elected President of the Association for Information Systems, the global body for information systems worldwide. He holds a PhD from the University of London and his research interests lie primarily in software development, encompassing open source and inner source, crowdsourcing software development, agile and lean software development, and global software development. His publications include 17 books, and over 200 peer-reviewed articles in the leading international journals and conferences in both the Information Systems and Software Engineering fields. Prior to taking up an academic position, he worked in the software industry for about 12 years, including positions with Citibank in Frankfurt and Brussels.
Georgia State University
Bio: Likoebe Maruping is Professor of Computer Information Systems and a member of the Center for Digital Innovation (CDI) in the J. Mack Robinson College of Business at Georgia State University. His research is primarily focused on collaboration and innovation in small- and large-scale collectives such as teams, communities, and crowds. His interests in this area pertain to the enabling role of digital collaboration platforms, the mechanisms underlying the collaboration process, and the leadership and governance of collaborative efforts. Likoebe is currently a Senior Editor for MIS Quarterly. He has previously served as an Associate Editor for Information Systems Research and MIS Quarterly and as a Senior Editor for the Journal of the Association for Information Systems.
The University of Queensland
Bio: Sabine Matook is an Associate Professor in Information Systems at the UQ Business School, The University of Queensland, Brisbane, Australia. She received her doctoral degree from the Technische Universität Dresden, Germany). Dr. Matook’s Sabine’s research interests focus on the creation, adoption and use, and consequences of effective use of IT artifacts in the two areas of information systems development (ISD) and social media. Within the context of ISD, she seeks to understand why and how the behaviors of teams and individuals dynamically shape the design and development of the IT artifact, including technology-mediated teams (including human-AI hybrids). Her interests also motivate the work on affordances and influences of social IT artifacts (e.g., social media) on and by users in the real and the virtual world. Her work has appeared in MIS Quarterly, Journal of Management Information Systems, European Journal of Information Systems, Information Systems Journal, Journal of Strategic Information Systems, and others.
Recent events (global pandemic, mass migration due to war and famine, the war in Ukraine, environmental disasters, economic upheaval) have promoted and accelerated trends toward greater deployment and infusion of digital technologies to help combat the many challenges that arise as a consequence. IT manufacturers have profited enormously through widespread implementation of new technologies (e.g., robotics and artificial intelligence) or upgrades and extensions to existing technologies. These technologies helped support work-from-home arrangements, workflow automation, online schooling, advanced data capabilities for storage and analytics, and industry-wide collaboration arrangements. However, not every IT implementation and adoption project has been successful, and many projects require steep learning curves in their delivery. At the same, the new or improved digital technologies are drivers for the transformation of entire industries, such as health care, agriculture, finance, and overall supply chains. The individuals (IT professionals) who are charged with implementation, and those who were asked to adopt digital technologies (e.g., teachers, office staff, essential workers) experience a constant tension of excitement and stress about these new technologies. More knowledge is needed about the behavioral, organizational, and institutional factors shaping implementation and adoption phenomena.
The track welcomes papers that improve our understanding of the dynamic and complex nature of IT implementation and adoption. We are especially interested in papers that advance theory and practice for emerging technologies and dispersed organizational settings in which implementation and adoption of novel technologies often take place. We welcome all types of research, including empirical, conceptual, and simulation-based studies that address social and technical aspects of implementation and adoption on societal, organizational, group, or individual levels.
Topics of interest include, but are not limited to:
- Tensions that arise between the benefits and negative impacts of digital technology implementation and adoption
- Ethical considerations that arise with the implementation and adoption of digital technologies with surveillance capabilities
- Employee voice considerations in digital technology implementations
- Leadership in IT implementation and adoption projects
- Implementation and adoption of low-code and no-code digital technologies
- Novel philosophical/theoretical/methodological perspectives to master challenges of the implementation and adoption of digital technologies
- Novel conceptual perspectives on what constitutes adoption in the light of interconnected, autonomous technologies
- Contextualized factors influencing IT/IS adoption at micro and macro levels
- Interdependencies between individual, group, organizational, or societal IT/IS adoption decisions and multilevel perspectives on adoption
- Feature- or affordance-oriented IT/IS implementation and adoption – challenges and opportunities
- Longitudinal perspectives on IT implementation and adoption behaviors
- Global or cross-cultural studies of IT/IS implementation, adoption, and post-adoption
- Implementation and adoption of IS and digital technologies to tackle social and ecological problems, such as systemic discrimination, social justice, societal and human crises, and climate change
- Understanding IT implementation through an expanded conception of value beyond performance (e.g., well-being, environmental health, societal stability)
- Identifying diffusion patterns in adoption of emerging technologies
- Ruba Aljafari, University of Pittsburgh, USA
- Tony Ammeter, University of Mississippi, USA
- Alexander Benlian, TU Darmstadt, Germany
- Sven Carlsson, Lund Univesrity, Sweden
- Yi-Te Chiu, Victoria University of Wellington, New Zealand
- Jocelyn Cranefield, Victoria University of Wellington, New Zealand
- Sherae Daniel, University of Cincinnati, USA
- Sophia Duan, RMIT University, Australia
- Rob Gleasure, Copenhagen Business School, Denmark
- Louise Harder Fischer, IT-Universitetet i København, Denmark
- Aymeric Hemon-Hildgen, ESSCA School of Management, France
- Helena Holmstrom-Olsson, Malmo University, Sweden
- Blooma John, University of Canberra , Australia
- Bjorn Johnasson, Linkkoping University, Sweden
- Johann Kranz, Ludwig-Maximilians-Universität Munich, Germany
- Jacob Nørbjerg, Copenhagen Business School, Denmark
- Yasser Rahrovani, Western University – Ivey School of Business, Canada
- Tapani Rinta-Kahila, The University of Queensland, Australia
- Christoph Rosenkranz, University of Cologne, Germany
- Daniel Russo, Aalborg University, Denmark
- Terence Saldanha, University of Georgia, USA
- Mario Schaarschmidt, University of Paderborn, Germany
- Abdul Sesay, University of Georgia, USA
- Jeannette Stark, TU Dresden, Germany
- Viktoria Stray, University of Oslo, Norway
- David Sudnaram, University of Auckland, New Zealand
- Rui Sundrup, University of Louisville, USA
- Pitso Tsibolane, University of Cape Town, South Africa
- Christine Van Toorn, University of New South Wales, Australia
- Gregory Vial, HEC Montreal, Canada
- Xiaofeng Wang, University of Bolzano, Italy
- Xiaojun Zhang, Hong Kong University of Science and Technology, Hong Kong SAR
- Aljona Zorina, IESEG School of Management, France
- Sander Zwanenburg, The University of Otago, New Zealand
Data Analytics for Business and Societal Challenges
Track Title: Data Analytics for Business and Societal Challenges
University at Albany – SUNY
Bio: InduShobha Chengalur-Smith is a Professor of Information Systems & Business Analytics at the School of Business in the University at Albany, SUNY. She received her Ph.D. from Virginia Tech and prior to joining academia she worked in both the private and the public sectors. Her research interests are in the areas of Virtual Communities, Technology Adoption and Implementation, and Information Quality and Security. She has worked on federally sponsored grants as well as industry-sponsored projects, ranging from best practices in computational thinking to technology implementation. She serves on the Editorial Boards of Information & Management and the ACM Journal of Data and Information Quality and her research has been published in academic journals such as MIS Quarterly, Information Systems Research, European Journal of Information Systems, Journal of the AIS, Journal of Strategic Information Systems, International Journal of Information Management, Computers & Security and multiple IEEE Transactions.
Karlsruhe Institute of Technology
Bio: Ali Sunyaev is Professor at the Karlsruhe Institute of Technology, Germany. His research interests are reliable and purposeful information systems within the scope of critical infrastructures, cloud computing services, information security solutions, trustworthy AI, auditing/certification of IT, and innovative health IT applications. His research work accounts for the multifaceted use contexts of digital technologies with research on human behavior affecting IT and vice versa. His research appeared in journals including Journal of Management Information Systems, Journal of Information Technology, Journal of the AIS, The Journal of Strategic Information Systems, European Journal of Information Systems, ACM Computing Surveys, and others. His research work has been featured in a variety of media outlets.
Hong Kong University of Science and Technology
Bio: Jing Wang is an Associate Professor at the School of Business and Management, Hong Kong University of Science and Technology. She received her Ph.D. in information systems from the Stern School of Business, New York University. Her research interests include crowdsourcing, online labor markets, crowdfunding, user-generated content, and data mining. Prof. Wang’s work has appeared in Proceedings of the National Academy of Science, Management Science, Information Systems Research, Journal of Management Information Systems, Data Mining and Knowledge Discovery, and several top computer science conferences. She has received the ISS Management Science Best Paper Award in 2020. She currently serves as an associate editor at MIS Quarterly.
Virginia Commonwealth University
Bio: Victoria Yoon is Professor in the Department of Information Systems at Virginia Commonwealth University. Her primary research interests have been in the application of Artificial Intelligence (AI) to solve the complex problems and the managerial issues of such technology. Her research has appeared in MIS Quarterly, Information Systems Research, Decision Support Systems, Journal of Management Information Systems, Journal of the Association for Information Systems, Information and Management, and Journal of Operation Research Society. She serves as Co-Editor-in-Chief for Decision Support Systems and as President for the Workshop on Information Technology and Systems (WITS).
This track is dedicated to research that applies and/or develops novel data science and analytics theories, algorithms, methods, and frameworks to address challenging and practical problems that benefit business and society at large. Domains may include small businesses, healthcare, judicial systems, social media and energy, and applications such as fraud detection, social network services, human resource analytics, privacy, recommendation systems, etc. Contributions may be motivated by the shortcomings of state-of-the-art approaches in addressing practical challenges, or may apply novel data science tools to existing problems. This track is open to all types of research, including conceptual, theoretical, analytical, and/or empirical.
Topics of interest include, but are not limited to:
- AI and analytics implications for the firm competitive dynamics
- Analytics that address societal issues such as the digital divide and polarization
- Analytical solutions for the survival of small businesses
- Applications of crowdsourcing for enhanced predictive analytics
- Business and societal challenges arising from work from home policies, remote learning, and online schooling
- Changing consumer habits and the accompanying need for firms to transform and use analytics to change products and services
- Data analytics addressing racial and gender bias
- Data-driven policy implementations, e.g., to address climate change
- Future of work, work transformation, and work-life balance (machines replacing humans, machines complement humans)
- Healthcare data issues, e.g., privacy, personalization, and information sharing
- Healthcare delivery issues, e.g., telehealth and at-home testing
- Information visualization and presentation of complex, controversial data
- Information quality, information sharing and trust issues
- Resilience of business supply networks and shifts in sourcing
- Social networks and contact tracing and relevant privacy challenges
- Societal impacts of personalization and recommendation systems
- Societal aspects around data (data monetization, information businesses, and data products)
- Unstructured data analysis (e.g., text, image, audio, video) to address challenges
- Jiye Baek, Korea University,Korea
- Namjoo Choi, University of Kentucky – Lexington, US
- Sanjukta Das Smith, University of Buffalo, US
- Amit Deokar, University of Massachusetts Lowell, US
- Ersin Dincelli, University of Colorado – Denver, US
- Shaokun Fan, Oregon State University, US
- Wendy Günther, VU Amsterdam, Netherlands
- Kuang-Yuan Huang, Colorado State University, US
- Christian Janiesch, TU Dortmund, Germany
- Pranay Jinna, University at Albany, US
- Mayur Joshi, University of Manchester, UK
- Ping Fan Ke, Singapore Management University, Singapore
- Yeongin Kim, Virginia Commonwealth University, US
- Niclas Kühl, KIT Karlsruhe, Germany
- Kyuhan Lee, Arizona State University, US
- Guangrui Li, York University, Canada
- Hongfei Li, The Chinese University of Hong Kong, China
- Zhepeng Li, The University of Hong Kong, China
- Dapeng Liu, Baylor University, US
- Ka Chung Boris Ng, The Hong Kong Polytechnic University, China
- Hyelim Oh, Sogang University, Korea
- Devendra Potnis, University of Tennessee – Knoxville, US
- Bingjie Qian, Harbin Institute of Technology, China
- Melanie Reuter-Oppermann, TU Darmstadt, Germany
- Junbo Son, University of Delaware, US
- Irina Weimbach, WHU – Otto Beisheim School of Management, Germany
- Markus Weinmann, University of Cologne, Germany
- Jiaheng Xie, University of Delaware, US
- Alper Yayla, University of Tampa, US
- Sun Ye, George Mason University, US
- Julie Zhang, University of Massachusetts Lowell, US
- Patrick Zschech, FAU Nuremberg, Germany
- Zhiya Zuo, City University of Hong Kong, China
Digital Innovation, Transformation, and Entrepreneurship
Track Title: Digital Innovation, Transformation, and Entrepreneurship
Technical University of Munich
Bio: Jens Foerderer is a professor at the Technical University of Munich (TUM), School of Management where he leads the Professorship for Innovation and Digitalization. He received his B.Sc., M.Sc., and PhD in information systems from the University of Mannheim, Business School.
His research has the goal to understand innovation and competition in digital markets, particularly by providing empirical evaluations. Jens’ research has been published in the leading journals of the field, including multiple times in Management Science and Information Systems Research. His research has received several awards, including the INFORMS Information Systems Research Best Paper of the Year Award, and has been funded by various organizations, including the German Research Foundation. He currently serves as Associate Editor for Business and Information Systems Engineering (BISE).
University of Miami
Bio: Ola Henfridsson is the Schein Family Endowed Chair and Professor of Business Technology at Miami Herbert Business School, University of Miami. His research interests relate to digital innovation, technology management, and platforms. Ola teaches executive and graduate courses related to blockchain, innovation, and artificial intelligence. He is a co-director of the Business Analytics and Technology research cluster at Miami Herbert Business School.
Ola is appointed as WBS Distinguished Research Environment Professor at Warwick Business School, United Kingdom. He is also a CISR Academic Research Fellow at MIT.
Ola’s research has been published in world-elite journals such as Academy of Management Review, Information Systems Research, MIS Quarterly, and Organization Science. He is a former Senior Editor of Information Systems Research (2015-2020) and the MIS Quarterly (2008-2011). He co-founded and recently served as president of the AIS special issue group on Digital Innovation, Transformation, and Entrepreneurship (AIS SIGDITE).
Bio: Dengpan Liu is a full professor with tenure at the Department of Management Science and Engineering in the School of Economics and Management, Tsinghua University. He received his Ph.D. in Management Science with a concentration in Information Systems from the University of Texas at Dallas in 2006. His research interests lie primarily in the area of economics of information systems, with a particular focus on digital platforms and e-commerce. He has published in journals such as Management Science, Information Systems Research, and Management Information Systems Quarterly. He currently serves as a Senior Editor of Production and Operations Management.
Wave after wave of novel digital technologies are continually enabling new products, processes, and modes of organizing. Digital innovations rooted in mobile and distributed computing, social media, digital platforms, data analytics, artificial intelligence, blockchains, Internet of Things, cloud computing, virtual reality, and robots are reshaping and disrupting established ways of business operations. Digital innovations generate new possibilities for innovation and entrepreneurship in a wide range of domains including healthcare, education, retail, finance, and manufacturing industries. Indeed, organizations must innovate continuously in order to thrive.
Digital innovation, entrepreneurship and transformation are ubiquitous. Work is increasingly being virtualized, digitalized, or even completely automated. New platform-based forms of digital organizing have emerged. Innovation processes themselves are becoming more open, less predictable, and more fluid.
Our track invites researchers to re-evaluate traditional assumptions and create new theories and methods about how digital technologies shape, change, or even upend knowledge about processes and outcomes of innovation, entrepreneurship, and new business models.
The IS research community is uniquely positioned to address these issues, for at least two reasons. First, the information systems field emphasizes knowledge that attends to socio-technical organizing. Second, the information systems field is inherently interdisciplinary, covering behavioral, organizational, economic, and technical aspects of information and communication technologies.
These research challenges require the joint effort of scholars with an interest in the role of digital technology, be they from fields of information systems research, management science, organizational studies, innovation management, entrepreneurship or other disciplines. We welcome interdisciplinary work, but with a distinct contribution to information systems.
We welcome research from any tradition that advances existing theories or generates new theoretical lenses. We welcome conceptual and empirical (qualitative, quantitative, and computationally-intensive) research. We particularly welcome cross-disciplinary or cross-paradigmatic approaches. We also encourage work that discusses the above topics in light of ethics, gender, and sustainability.
Topics of interest include, but are not limited to:
- Digital Innovation
- Digital Entrepreneurship
- Digital Product Development
- New Venture Creation & Technology Ventures
- Data-Driven Innovation
- New Business Models and Digitalization of Business Models
- Digital Transformation
- Digital Platforms
- Manmohan Aseri, University of Pittsburgh, USA
- Jiawei Chen, Shanghai University of Economics and Finance, China
- Min Chen, George Mason University, USA
- Shahryar Doosti, Chapman University, USA
- Ben Eaton, Copenhagen Business School, Denmark
- Haiyang Feng, Tianjin University, China
- Hossein Ghasemkhani, Purdue University, USA
- Steffi Haag, Heinrich Heine University Düsseldorf, Germany
- Lena Hylving, Oslo University, Norway
- Claire Ingram Bogusz, University of Uppsala, Sweden
- Anne Ixmeier, LMU, Germany
- Kimmo Kahru, Aalto University, Finland
- Julian Lehmann, Arizona State University, USA
- Shengli Li, Peking University, China
- Hefu Liu, University of Science and Technology of China, China
- Zixuan Meng, UT Dallas, USA
- Dominik Molitor, Fordham University, USA
- Roser Pujadas, London School of Economics, UK
- Jayarajan Samuel, University of Texas at Arlington, USA
- Tingting Song, Shanghai Jiao Tong University, China
- Marta Stelmaszak, Portland State university, USA
- Geng Sun, University of Texas at Rio Grande Valley, USA
- Frederik Von Briel, University of Queensland, Australia
- Gongtai Wang, Queen’s University, Canada
- Youwei Wang, Fudan University, China
- Wei Xu, Renmin University, China
- Seokjun Youn, The University of Arizona , USA
- Jin Zhang, Renmin University, China
- Zhe Zhang, University of Texas at Dallas, USA
- Tongxin Zhou, Arizona State University , USA
Social Media and Digital Collaboration
Track Title: Social Media and Digital Collaboration
Copenhagen Business School
Bio: Abayomi Baiyere is an Associate Professor at the Digitalization Department of Copenhagen Business School, and a Research Affiliate at MIT Sloan Center for Information Systems Research. His research interest sits at the intersection of digital transformation, digital disruption, and the societal impact of digitalization. His studies have looked at these issues from an organizational and societal perspective. His research mostly takes a design science, ethnographic, and mixed methods orientation, among other approaches.
Some of his research has been recognized with best paper awards or nominations. He currently serves as an associate editor of Information Systems Journal – ISJ and on the editorial board of Information and Organization. His work has been accepted in journals such as Information Systems Research (ISR), Journal of the Association for Information Systems (JAIS), European Journal of Information Systems (EJIS), California Management Review (CMR), Technological Forecasting and Social Change (TFSC), among others.
Bio: Hind Benbya is a Professor and the Head of IS and Business Analytics at Deakin Business School and the Founder and Director for the Centre for Artificial Intelligence and the Future of Business. Hind has over Twenty years leadership experience as Head of IS, Chair in Digital Business and Director of MSc in different countries including France, Italy and the USA.
Hind’s research interests include digital innovation, IT-enabled transformation and Artificial Intelligence. Her work has appeared in MIS Quarterly, the Journal of Management Information Systems, MIT Sloan Management Review, MISQ Executive, and Decision Support Systems, among others. She is currently senior editor of the MISQ Executive, and the Journal of the Association of Information Systems and a member of the editorial board of the Journal of Strategic Information Systems.
The University of Hong Kong
Bio: Yulin Fang is a Professor of Innovation and Information Management and Director of the Institute of Digital Economy and Innovation (IDEI) at HKU Business School. Before joining HKU, he was a Professor at City University of Hong Kong, where he received prestigious research and teaching excellence awards and served as Program Director of the MSc Business Information Systems (BIS) program and Residence Master of Sir Gordon and Lady Ivy Wu Hall. His research interests include digital innovation management, digital transformation, platform ecosystems, and e-commerce/social media.
Yulin has published over 60 research articles in renowned information systems and management journals, including MIS Quarterly (MISQ), Information Systems Research (ISR), Journal of Management Information Systems (JMIS), Journal of the Association for Information Systems (JAIS), Strategic Management Journal (SMJ), Journal of Management Studies (JMS), Organizational Research Methods (ORM), Journal of Operations Management (JOM), Journal of Organizational Behavior (JOB) among others. His articles have been cited over 7400 times (Google citation) with an H-index of 38.
He is Senior Editor of Information Systems Research, Information Systems Journal, Journal of Information Technology, and Co-Editor-in-Chief of Information Technology & People. He was an Associate Editor for MIS Quarterly and Information Systems Research in 2012-2016. He was awarded the Associate Editor of the Year (2015) for his editorial services to Information Systems Research. He has also regularly served as a track co-chair for International Conference on Information Systems (ICIS) and Pacific Asia Conference on Information Systems (PACIS) since 2013. He was a faculty advisor at ICIS Junior Faculty Consortium in 2020 and at ICIS Mid-Career Faculty Consortium in 2018.
Steven L. Johnson
The University of Virginia
Bio: Professor Johnson’s award-winning research adopts a social-technical perspective to investigate how platforms, algorithms, and social dynamics shape the discovery, creation, and sharing of digital information. His research spans a broad range of topics, including online communities and other social that media that support open innovation; application of social network analysis to teams, topics, and large voluntary collectives; content moderation; information source diversity; echo chambers and filter bubbles; race, gender, and technology; and the ethical use of AI and other emerging technology.
His research has appeared in top-tier management journals of MIS Quarterly; Organization Science; Information Systems Research; and Harvard Business Review, as well as at international conferences sponsored by leading academic organizations, including the Academy of Management and the Association of Information Systems. He has taught numerous undergraduate and graduate courses, including systems and strategy, business analytics, and information technology management.
Social media and digital collaboration are core pillars of research inquiry into how digital technologies connect people and enable social and collaborative interactions. The International Conference on Information Systems (ICIS) has a tradition of promoting scholarship that advances knowledge in this domain and invites submission of cutting-edge research on related topics.
Social media continues to be a prominent feature of individual, organizational and societal life. Its broad reach extends from facilitating personal interactions to shaping the global flows of information among organizations and nations. Impacting individuals, social media is often a primary source of news, a platform for establishing and maintaining social networks, and a basis for building personal brand and reputation. Impacting organizations, it serves as a means to engage with customers, a channel for shaping brand image, a valuable source of information for business decisions, and an avenue for influence on a global scale. Impacting society, social media serves as a tool for coordinating social movements, understanding needs and preferences, providing services, and promoting social and political values. Social media has also had unintended consequences including the growing skepticism about traditionally accepted information sources, amplification of hate speech and other forms of cyberbullying, cybercrime, harvesting of personal data, and the emergence of filter bubbles.
Digital collaboration is now a mainstream approach to accomplish a wide variety of objectives in business and society. With recent pandemic events, digital collaboration has become even more prominent. From dyads and small groups to large-scale collectives and organizations, digital tools, such as platforms, are major means for facilitating collaboration. Digital collaboration takes many forms in a wide range of domains including open innovation, crowd work, distributed and hybrid teams, knowledge sharing communities, human-machine collaboration, and work-from-home (WFH) schemes. Evolving technologies, such as intelligent assistance systems, digital platforms, or AI agents as collaborators, facilitate greater participation in the exchange and integration of knowledge and resources. However, they also raise questions about fairness, effectiveness, ownership of intellectual property, overload, and suboptimal collaboration dynamics.
We invite submissions that explore new areas, advance new insights, develop new methods, or challenge established points of view on social media phenomena and/or digital collaboration. The track is open to empirical, methodological, and conceptual research employing diverse theoretical and methodological perspectives and paradigms.
Topics of interest include, but are not limited to:
- Understanding the value and impact of information content on social media
- Exploring multidimensional effects of social media
- Collaboration spanning online and offline interactions
- Interactions (or lack of), competition or collaboration between social media groups
- Intra-and-inter-enterprise use of social media or digital collaborations
- Promoting resilience and integration of work-from-home into organizations
- Influence of social media and digital collaborations on changing nature of work
- Digital collaboration practices within and across organizations
- Digital collaboration practices between organizations, society and individuals
- Leveraging social media/digital collaboration for agility
- Management of social media or digital collaboration
- Novel theories about social media or digital collaboration and its effects on individuals, organizations, and/or societies
- Novel designs of social media or digital collaboration to encourage information diffusion, knowledge sharing, and/or better collaboration dynamics
- Novel algorithms for the facilitation of social media interactions or digital collaboration
- Novel qualitative or quantitative methods of assessing social media or digital collaboration
- New method development (e.g., econometric or data-science methods) to study and better harness the business potential of social media or digital collaboration
- Prediction and nowcasting using social media data
- Reputation and trust in social media or digital collaboration
- Impact of social media on information exposure and consumption
- Negative aspects of social media or digital collaboration, and their mitigation strategies, methods or designs
- Use of social media or digital collaboration to combat environmental crises
- Use of social media or digital collaboration for political participation and societal challenges
- Novel user interfaces and user interaction modes for digital collaboration (e.g., immersive technologies)
- AI enhanced collaboration processes
- The collaboration of AI-based systems with social media users (e.g., identifying fake news with ML, delivering facts in echo chambers with conversational agents or social bots)
- Christine Abdalla-Mikhaeil, IESEG School of Management, France
- Suchit Ahuja, Concordia University, Canada
- Emmanuel Ayanburi, University of Texas Rio Grande Valley, USA
- Ivo Blohm, University of St Gallen, Switzerland
- Muller Cheung, HKUST, Hong Kong SAR
- Sunghun Chung, George Washington University, USA
- Wenging Duan, George Washington University, USA
- Shahla Ghobadi, Leeds University Business School, United Kingdom
- Jochem Hummel, Warwick Business School, The United Kingdom
- Elina Hwang, University of Washington, USA
- Najmul Islam, LUT University, Finland
- Keongtae Kim, Chinese University of Hong Kong, Hong Kong SAR
- Brent Kitchens, University of Virginia, USA
- Ashish Kumar Jha, Trinity College Dublin, the University of Dublin, Ireland
- Huifang Li, University of Science and Technology of China, China (Mainland)
- Matti Mantymaki, University of Turku, Finland
- Gene Moo lee, University of British Columbia, Canada
- Tuan Phan, The University of Hong Kong, Hong Kong SAR
- Lanfei Shi, University of Virginia, USA
- Peijian Song, Nanjing University, China (Mainland)
- Jose Teixeira Apolinario, Abo Akademi, Finland
- Yenni Tim, University of New South Wales, Australia
- Mathias Trier, Universität Paderborn, Germany
- Philipp Tuertscher, University of Amsterdam, Netherlands
- Quan Vu, Deakin Business School, Australia
- Alex Wang, Peking University, China (Mainland)
- Hong Xu, HKUST, Hong Kong SAR
- Ling Xue, Georgia State University, USA
- Chen Zhang, Fudan University, China (Mainland)
- Zhewei Zhang, Warwick Business School, The United Kingdom
- Phil Zhou, Tongji University, China (Mainland)
Information Systems in Healthcare: Addressing the needs of post-pandemic digital healthcare
Track Title: Information Systems in Healthcare: Addressing the needs of post-pandemic digital healthcare
Bio: Professor Frada Burstein is an active researcher with international and national reputation in decision support and digital health. Frada is experienced in multi-disciplinary, innovative research and has been awarded postgraduate students’ supervision. She initiated multiple research projects involving industry, government and community collaborators and co-authored many articles with these collaborators reflecting on the ”lessons learned” from both sides. Originally trained as a computer scientist, her passion is in finding the ways digital technologies can be better designed, implemented and used for long term social impact. Frada is an Adjunct Professor of Information Systems at the Department of Human-Centered Computing, Faculty of Information Technology, Monash University. She was the Deputy Director of the Centre for Organizational and Social Informatics and led the Community Health and Wellbeing Informatics theme for the research flagship “IT for Resilient Communities”. Her professional academic career spans more than thirty years and includes extensive research in the areas of decision support systems, knowledge management, and more recently in digital transformation of healthcare. In 2013 Professor Frada Burstein was named the ICT Educator of the Year for her contribution to information and communications technology (ICT) education, and specifically in knowledge management. Prof Burstein is a Fellow of Australian Computer Society and a Distinguished Member of the Association for Information Systems. Her research appears in such journals as Decision Support Systems, Journal of the American Society for Information Science and Technology, Journal of IT, Journal of Knowledge Management, Knowledge Management Research and Practice and others.
Bio: Saonee Sarker is Professor of Informatics at Lund University, Sweden. Prior to that, she served as the Senior Associate Dean and was also the Rolls-Royce Commonwealth Commerce Professor at the McIntire School of Commerce, University of Virginia. She is also Visiting Professor at London School of Economics. Her research focuses on human-AI hybrids, IT-enabled collaboration, Green IS, and implications of IT in healthcare. Her research has been supported and funded by the National Science Foundation (NSF), USA, and other funding agencies such as Vinnova, Sweden. Her publications have appeared in outlets such as MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of the Association of Information Systems, Decision Sciences Journal, European Journal of Information Systems, Decision Support Systems, Information Systems Journal, MIS Quarterly Executive, and Information and Management, among others. She has also won multiple Best Paper Awards at leading conferences and has recently published a Palgrave-Macmillan book titled Navigating Work and Life Boundaries: Insights for Distributed Knowledge Professionals. Currently, she is Senior Editor (Emeritus) at MIS Quarterly, having served as a two-term Senior Editor, and is the inaugural Director of Diversity, Equity, and Inclusion (DEI) at MIS Quarterly. She is also a Senior Editor at the Journal of the AIS (JAIS).
Bio: Eivor Oborn is currently a Professor at Warwick Business School. Her research span the fields of organisational theory, digital innovation & ICTs, and healthcare themes including publications related to work practices, knowledge sharing, digital health, and ecosystem innovation. She is currently an honourary Fellow at Cambridge Judge Business School and in 2021 was visiting academic at Stockholm School of Economics in the House of Innovation. Eivor has published work in leading journals, including Human Relations, Academy of Management Journal, Organization Science, MIS Quarterly and Social Science of Medicine.
Monica Chiarini Tremblay
William & Mary
Bio: Monica Chiarini Tremblay is the Dorman Family Professor of Business at the Raymond A. Mason School of Business, William and Mary. Her research focuses on business analytics, particularly in healthcare, and design science research. She is currently working on several projects examining the role of digital technologies in delivering social justice and methods for transparent AI. Her publications appear in MIS Quarterly, Journal of the AIS, Journal of American Medical Informatics, Decision Sciences, Decision Support Systems, European Journal of Information Systems, ACM Journal of Data and Information Quality, and Communications of the AIS. She holds a Ph.D. and Masters in Business from the University of South Florida and a bachelor of science in industrial and systems engineering from the University of Florida. She has been the principal investigator on several federal, state, and private grants in Health Information Technology. She was a study session member for the Health Information Technology section of Agency Healthcare Research Quality (National Institute of Health). Before academia, Dr. Tremblay worked for Exxon Mobil as a systems analyst and engineer. She has served as an associate editor for Production and Operations Management, Journal of the AIS, Decision Sciences and Health Systems.
The rise and spread of new healthcare challenges emerging from the pandemic have highlighted the need for socio-technical solutions that can enable healthcare providers to solve complex clinical problems across the globe. For example, the wide scale needs of remote healthcare services have given rise to telehealth adoption not seen and possible before. In addition, increasing standardization in the healthcare industry and the widespread use of health information systems among healthcare providers, payers and consumers have enabled the creation of large datasets, which lend themselves well to predictive modelling, AI and other advanced analytics to inform better healthcare. Consequently, healthcare institutions as well as individual practitioners are seeking opportunities to access various sources of relevant data in search for improving their practices. The research and design of robust infrastructures to support the needs of analyzing vast amounts of previously untapped medical and population data and continuous complex remote healthcare management are the corner stones of innovative digitally-enabled healthcare for the future.
All over the world information systems (IS) researchers are responding to the challenges mentioned above by adopting multidisciplinary, sociotechnical approaches and engaging in high-impact research to address health care problems. In addition to ongoing research, the post-pandemic world also provides a complex context that lends itself to the testing of existing IS theories, as well as a rich setting for extending and producing new theoretical models to inform better healthcare decision-making for clinicians and consumers. There is also a need for innovative socio-technical research methods which can be applied by IS researchers in conducting ethical, participatory research within this context.
This track provides a forum for presenting and discussing original and innovative research highlighting the opportunities and challenges related to the multifaceted role of ICT in modern healthcare. We invite papers presenting qualitative, quantitative, business analytics, computational, conceptual, and design science-oriented research that leverage the multiple perspectives of information systems in the healthcare sector.
Topics of interest include, but are not limited to:
- Design and implementation of healthcare information technologies (HIS), including real-world case studies involving diffusion, adoption, assimilation, and governance of HIS
- Healthcare dis– and mis-information issues
- Economics of health IS/IT People and systems interoperability in HIS, the impact on-healthcare providers, patients and payers
- Healthcare analytics and AI in healthcare
- Impact of health IT on COVID-19 health outcomes
- Impact of innovative Information Technology in Healthcare
- New methods of care delivery and payment
- Organizational, operational, clinical and financial implications of HIS use
- Public and community health informatics
- Safety, security and privacy of health information
- Telehealth and mobile applications and their impacts in post-pandemic healthcare, and reshaping healthcare with telemedicine and telehealth
- User-generated content and its impact on healthcare practices and providers
- Patient-centred health IS/IT and patient empowerment, including improving quality of care and personalization
- Advancing IS theories in healthcare settings
- Conceptual papers and systematic literature reviews related to HIS and digital health
- Chad Anderson, Miami University, USA
- Sezgin Ayabakan, Temple, USA
- Bijan Azad, American University of Beirut, Lebanon
- Elizabeth White Baker, Virginia Commonwealth University, USA
- Ofir Ben-Assuli, The Ono Academic College, Israel
- Lina Bouyad, Florida International University, USA
- Christopher B. Califf, Western Washington University, USA
- Langtao Chen, Missouri University Science Tech, USA
- Liwei Chen, University of Cincinnati, USA
- Yichen Cheng, Georgia State University, USA
- Jennifer Claggett, Wake Forest University, USA
- Pari Delir Haghigh, Monash University, Australia
- Emre Demirzen, University of Florida, USA
- Anna Essen, SSE, Sweden
- Xiao Fang, Delaware, USA
- Daniel Fürstenau, CBS, Denmark
- Sangwook Ha, BNU-HKBU United International College, China/HK
- Hyeyoung Hah, Florida International University, USA
- Haijing Hao, Bentley University, USA
- Ciara Heavin, University College, Cork, Ireland
- Mirou Jaana, University of Ottawa, Canada
- Christina Keller, Lund University, Sweden
- Ela Klecun, London School of Economics, UK
- Rich Klein, Nebraska, Omaha, USA
- Yu-Kai Lin, Georgia State University, USA
- Tobias Mettler, University of Lausanne, Switzerland
- Tala Mirzaei, Florida International University, USA
- Reza Mousavi, University of Virginia, USA
- Arunima Segal Mukherjee, University of Oslo, Norway
- Lemai Nguyen, Deakin University, Australia
- Keld Pedersen, Aarhus University, Denmark
- Stavros Polykarpou, Exeter University, UK
- David Schwartz, Bar Ilan University, Israel
- Raj Sharman, SUNY Buffalo, USA
- Sriram Somanchi, Notre Dame, USA
- Andrew Stranieri, Federation University, Australia
- Devinder Thapa, University of Agder, Norway
- Nelly Todorova, University of Canterbury, New Zealand
- Debra VanderMeer, Florida International University, USA
- Joshua Ryan Vest, Indiana University, USA
- Till Winkler, University of Hagen, Germany
- Lucy Yan, Indiana, USA
- Wenli Zhang, Iowa State University, USA
- Xiaofei Zhang, Nankai University, China
IoT, Smart Cities, Services, and Government
Track Title: IoT, Smart Cities, Services, and Government
Bio: Martin Santana is Full Professor at the Graduate School of Business, Universidad ESAN, Lima, Peru. His research interests are focused on digital entrepreneurship, digital transformation, innovative business models, adoption of emerging technologies, and strategic use of information technology. His work has been published in journals such as Journal of Information Technology, Behaviour & Information Technology, Journal of Computer Personnel, and Latin American and Caribbean Journal of the AIS, as well as in recognized academic conferences such as AMCIS, Iberoamerican Academy of Management, International Corporate Governance Society, Information Systems in Latin America, and Business Association of Latin American Studies. He has been member of the editorial board of the Journal of Electronic Commerce in Organizations, Associate Editor of the special issue on Business, Strategy and IT Alignment in the Journal of Information Technology, and co-founder of the Latin American and Caribbean Journal of the AIS.
He is serving on, or has served on, several international conference committees, including Mid-Career Consortium Chair, AMCIS 2023, Conference Chair, IFIP 9.4 2022, Track Chair, ICIS 2022, Doctoral Consortium Chair, AMCIS 2021, Associate Editor, ICIS 2021, Program Chair, AMCIS 2019, Advisor for the Junior Faculty Consortium, AMCIS 2018, Advisor for the MIS Camp, ICIS 2015, and Conference Chair, AMCIS 2010, among others.
Dr. Santana has held various positions at Universidad ESAN, including Vice President for Research, Academic Director, MBA Director, and Director of Information Technology. In 2008, Dr. Santana was appointed Visiting Scholar of the Graduate School of Asia-Pacific Studies at the Waseda University, Tokyo. He received his Ph.D. in Business Administration in 1997 from Florida International University, his M.Sc. in Information Systems in 1992 from HEC Montreal, his M.Sc. and Engineering Diploma in Computer Science and Applied Mathematics in 1986 from National Polytechnic Institute of Grenoble – ENSIMAG France, and his B.Sc. in Industrial Engineering in 1985 from Universidad de Lima.
Jan Marco Leimeister
University of St.Gallen
Jan Marco Leimeister is Full Professor and Director at the Institute of Information Management, University of St. Gallen, Switzerland. He is furthermore Full Professor and Director of the Research Center for Information System Design (ITeG) at the University of Kassel, Germany. His research covers Digital Business, Digital Transformation, Service Engineering and Service Management, Crowdsourcing, Digital Work, Collaboration Engineering, and IT Innovation Management. He is member of the committees of several high-ranking IS journals, such as associate editor of the European Journal of Information Systems, senior editor of the Journal of Information Technology, member of the editorial board of the Journal of Management Information Systems, and member of the department editorial board and section editor of the Journal Business & Information Systems Engineering. His teaching areas include Digital Business, IT Innovation Management, Service Science, Collaboration Engineering, Ubiquitous Computing and Crowdsourcing. He teaches undergraduate, graduate, PhD, and executive courses.
Prof. Dr. Leimeister is a regularly member of program committees of several international conferences in the field of Information Systems. For example, in 2014 he was Program Chair of the European Conference on Information Systems (ECIS 2014), in 2017, he served as Co-Conference Chair of the Internationale Konferenz Wirtschaftsinformatik (WI 2017) and in 2019, he acted as Program Chair of the International Conference on Information Systems (ICIS 2019) in Munich.
Jan Marco Leimeister holds a German masters equivalent degree and a doctorate (with distinction) in Information Systems from the University of Hohenheim, Stuttgart, Germany. In 2008 he received his postdoctoral lecture qualification in business administration (habilitation) from the TUM – Technische Universität München, Munich, Germany.
Indian Institute of Management Kozhikode
Bio: Satish Krishnan received his PhD in Information Systems from the National University of Singapore. He is the Chair Associate Professor of Information Systems at the Indian Institute of Management (IIM) Kozhikode. His research includes IT resistance, fake news and disinformation, gender gap, e-government, e-business, virtual social networks, technostress, cyberloafing, and cyberbullying. He has published in leading journals, such as the Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Information and Management, International Journal of Information Management, Journal of Association for Information Science and Technology, International Journal of Hospitality Management, Communications of the Association for Information Systems, Computers in Human Behavior, Information Systems Frontiers, Scandinavian Journal of Information Systems, Technological Forecasting and Social Change, Journal of Retailing and Consumer Services, Human Resource Development Review, Journal of Global Information Technology Management, and e-Service Journal. He is on the editorial boards of various journals such as Internet Research, Technological Forecasting and Social Change, Information Systems Frontiers, International Journal of Information Management, and Computers in Human Behavior. He also serves at various conferences such as PACIS and ICIS as Track Chair or Review Coordinator or Associate Editor. He won the Outstanding Associate Editor Award for ICIS 2017 and 2019.
Advances in digital technology has culminated in new, and more sophisticated, nuanced forms of services. The Internet of Things (IoT) is one such digital technology that, by making the world around us more connected and responsive, has spawned unique service innovations that blur the lines between the digital and physical worlds. IoT refers to the network of internet-connected physical devices or “things” that collect and exchange data via actuators, embedded sensors, software, or other technologies. Combining artificial intelligence, big data analytics, cloud computing, and mobile technologies, these devices span from individual wearables to intelligent household appliances to cutting-edge industrial applications that enable seamless communication between people, processes, and things. With the proliferation of connected IoT devices, the data generated by these devices is growing exponentially, opening up enticing research avenues on techniques to collect, store, model, process, analyze, apply, and secure the massive volume of data in order to generate insights that will steer the development of smart services. It is therefore not unsurprising that IoT is anticipated to have a significant impact on the increasingly service-based economy by revolutionizing business strategies, operations, security, service provision, supply chains, and numerous other facets of digital servicing.
In conjunction with the rise of smart services, the prevalence of digital government and smart cities is rapidly increasing. The term “smart city” refers to an urban environment where citizens’ daily activities (work, school, safety, and leisure) are significantly enhanced above prior standards due to the implementation of modern information technologies. These enhancements span various aspects, including economic, governmental, and sociopolitical, among others. In this regard, deriving and gaining insights into how cities can extract value from context-aware data gathered via digital technologies (e.g., IoT) for both citizens and governments has become crucial for developing the capacity to swiftly respond to and recover from unanticipated events such as the global COVID-19 pandemic. With the digitization of governments globally, new forms of value co-creation in citizen participation and service development and delivery are emerging within and across individuals and governments.
We welcome submissions of all research types, including conceptual and empirical studies that address social and technical aspects of IoT, Smart Cities, Services, and Government.
Topics of interest include, but are not limited to:
- IoT platform architecture, governance, and interaction
- Assessing and realizing business value of IoT
- Business models and processes for harnessing IoT in the development of smart services
- Leveraging IoT value in enhancing augmented reality, mixed reality and metaverse applications
- Design concepts of IoT and associated technical challenges such as interoperability and reliability
- Opportunities and challenges brought about by smart automobiles, gadgets, and homes
- Artificial intelligence, big data analytics, and cloud computing in IoT (incl. industrial IoT)
- Challenges in managing IoT data to ensure provenance, privacy, and security
- Organizational readiness and capabilities for harnessing the benefits of IoT innovations
- Interactions among human agents, computing, data, and “things”
- Business models and innovation (incl. digital twins) for transitioning of smart to circular cities
- Digital government strategy, policy, implementation, and best practices
- Digital government and civic engagement
- Regulation of digital technology for the protection of citizens
- Policing the markets to reduce ‘loophole’ behavior
- Regulating datafication and platformization
- Data-driven government, open data, and open government
- Digital government strategies, policy, design, and implementation and alignment with United Nations’ Sustainable Development Goals (UN SDGs)
- Citizen behaviors (including categorization, control and prediction) in datafied government systems
- Innovation and value co-creation in the public sector
- Service innovation, service systems, and service quality
- Citizen involvement in service co-development and performance
- Opportunities and challenges of unprecedented circumstances including socio-political, economic, and cultural disruptions on service access and provision
- Role of citizen involvement in the context of smart cities
- Design of smart cities to address the needs of migrants and marginal citizens
- Human rights-driven data and artificial intelligence regulation in smart cities
- Managing aspects of surveillance and privacy in digital government
- Supunmali Ahangama, University of Moratuwa, Sri Lanka
- Shankhadee Banerjee, Indian Institute of Management Bangalore, India
- Samadrita Bhattacharyya , Indian Institute of Management Udaipur, India
- Philipp Ebel, University of St.Gallen, Switzerland
- Matthew Hashim, The University of Arizona, USA
- Andreas Janson, University of St.Gallen, Switzerland
- Anupriya Khan, Indian Institute of Management Ranchi, India
- Mahei Li, University of Kassel, Germany
- Poonacha Medappa, Tilburg University, Netherlands
- Vidushi Pandey, Indian Institute of Management Kozhikode, India
- Christoph Peters, University of Kassel, Germany
- Roopa Raman, University of Dayton, USA
- Roman Rietsche, University of St.Gallen, Switzerland
- Sofia Schöbel, University of Osnabrück, Germany
- Alain Claude Tambe Ebot, City University of New York, USA
- Ali Tarhini, Sultan Qaboos University, Oman
- Yen-Yao Wang, Auburn University, USA
Governance, Digital Strategy, and Value
Track Title: Governance, Digital Strategy, and Value
Rensselaer Polytechnic Institute, USA
Bio: Nishtha Langer is an Associate Professor of Business Analytics (with tenure) at the Lally School of Management, Rensselaer Polytechnic Institute. She teaches graduate and undergraduate students on aligning the firms’ Information Technology (IT) strategy and business strategies for sustained competitive advantage, exploring new markets, and enabling grounded management and economic principles through the use of IT and Business Analytics.
IT’s organizational and societal impact is multi-disciplinary and wide ranging. Dr. Langer is deeply influenced by the inter-disciplinary research ethic of Herb Simon in “following the problem” in analyzing the value of key IT investments and resources. Her research benefits from her rigorous academic training at Carnegie Mellon University combined with over 5 years of IT experience in India and USA. Using theory and techniques from different disciplines such as economics, operations management, marketing, analytics, and organizational behavior, she is interested in empirically analyzing how firms can use their IT capital and IT human capital most effectively. More recently, her research examines the biases in IT labor markets and the societal and business value of social media platforms such as Twitter.
Dr. Langer’s research has been forthcoming or published at top tier journals, including Management Science, Information Systems Research (ISR), MIS Quarterly, and Journal of Management Information Systems, amongst others, and widely presented and acclaimed by both academic and industry audience.
Her recent publication examining gender and promotions in the IT industry has been featured on INFORMS’ Resoundingly Human podcast and elsewhere. This study was awarded a Best Publication of 2020 by the Senior Scholars Consortium, Association of Information Systems at the International Conference on Information Systems, 2021.
Dr. Langer currently serves as an Associate Editor at the MIS Quarterly.
Indian Institute of Management Ahmedabad (IIMA)
Bio: Pankaj Setia (Ph.D., Michigan State University, 2008) is the Institute Chair Professor, Professor of Information Systems and Strategy areas, and Founding Chair of the Centre for Digital Transformation at the Indian Institute of Management (IIM) Ahmedabad, India. He has previously taught at Michigan State University and the University of Arkansas. He was also the executive director of the Ph.D. program and a tenured associate professor at the University of Arkansas, USA. His broader research interests include business analytics and artificial intelligence, IT strategy, digital innovations, neuroscientific theories, computational models of sentiment analysis and IT Governance, and open-source innovations. He has published in the top information systems and business journals–such as MIS Quarterly, Information Systems Research, and Journal of Operations Management, amongst others–in two domains: 1) IT strategy and governance, and 2) Open source software.
He has featured among the top 100 researchers in the field of Information Systems worldwide, based on his publications in the top business journals (e.g., the Financial Times top 50 Journals). His work has been presented at conferences across the world. Also, he has been invited to present his research at the leading information systems departments in universities across the globe, including The University of Minnesota, The Indiana University, The National University of Singapore (NUS), The Indian Institute of Management (IIM) Ahmedabad, The Indian Institute of Management (IIM) Bangalore, and The Indian School of Business (ISB) Hyderabad, amongst others. He has also been invited to give Keynotes, such as at the University of Chile, Santiago, Chile, and industry conferences and events. He teaches graduate-level courses on strategic management of digital innovations and digital transformation at the Indian Institute of Management, Ahmedabad (IIMA).
University of Augsburg, Germany
Daniel J. Veit is currently a full professor and Chair of Information Systems and Management at the Department of Business Administration of the Faculty of Business and Economics of the University of Augsburg, Germany. His research focuses on transformational effects of information systems and digitalization in society with a specific focus on sustainability. His publications have appeared in outlets such as the MIS Quarterly, Journal of Management Information Systems, European Journal of Information Systems, Journal of Service Research, Information & Management, Internet Research, MIS Quarterly Executive, Journal of Business Economics and Business & Information Systems Engineering. He serves as a Senior Editor for the Journal of the Association for Information Systems and as an Associate Editor for the Information Systems Journal. Earlier in his career he was awarded with the young researchers’ promotion program of the Volkswagen foundation. During the past fifteen years he served, amongst others, as Associate Dean for international affairs and Academic Director of the ESSEC&Mannheim Executive MBA program at Mannheim Business School, Germany. Moreover, he served as founding co-director of the Augsburg Center for Entrepreneurship. Amongst many other roles he is member of the standing committee for the assessment of doctoral theses at the Faculty of Business and Economics of University of Augsburg. He is the 2022 Otto Mønsted visiting professor at the Department of Digitalization of Copenhagen Business School, Denmark and frequently conducts conferences including academics, practitioners as well as political leaders for the Münchner Kreis e.V., Germany.
The advent of advanced digital technologies, such as those related with social, mobile, analytics, cloud computing, artificial intelligence (AI), and internet of things (IoT) represent game-changing opportunities. However, these also pose existential and disruptive threats to many organizations, even those that have been successful in operating based on the established logics of the pre-digital economy. When combined with conventional digital technologies, these innovative digital technologies present important opportunities for many organizations to offer new value propositions that better respond to competitive demands.
Besides challenges, new opportunities are being created for value creation. However, organizations and researchers must answer complex challenges relating to the strategic use, governance, and implementation of these technologies. For example, platform strategies offer a novel way to meet evolving market demands and create value in both the production and consumption ecosystems. In doing so, they may require organizations to balance the demands of both stability and agility as well as societal and ecological impact through configuring their inter-organizational relationships and governance mechanisms. Sustainability is yet another challenge. The emerging IoT technology is moving from trials to full deployments to enable the smart management of infrastructures like bridges and roads as well as consumer products like fashion items and personal/home IoT devices. Cloud computing and the consumerization of digital technologies allow ordinary employees with little formal technology training to adopt, and implement IS on their own. Digital technologies could as such either exacerbate or ameliorate the challenges.
We invite thought-provoking, original, and high-quality research articles that expand and challenge our understanding of, and current theory related to strategic management, governance, and the value of IS. We encourage interdisciplinary approaches leveraging theories from information systems, strategic management, economics, or organization scholarship. We welcome papers using a wide range of research methods, including qualitative, quantitative, experimental, qualitative, and design science approaches. Theory papers are also encouraged. Submitted papers should offer meaningful and actionable implications for practitioners.
Topics of interest include, but are not limited to:
- Strategy and governance to leverage advanced technologies: such as artificially intelligent (AI) technologies, Blockchain. Cloud Computing and others
- Digital processes, products, platforms, and services
- Digital channels for retail
- Strategies and governance of online marketplaces
- Strategic management of IT-enabled disintermediation
- Creating value through customer participation for co-creation and co-innovation
- Digital business strategy
- Digital value chain innovations
- Digitalization and sustainability
- Strategies and value of digitally enabled network effects
- Digital architectures and governance models
- The leadership of digital networks and strategies
- Strategies for digitization and transformation of work
- Value impacts of digitization on jobs, incomes, and wages
- Strategic alignment and value creation
- Critical and innovative practices for governance and digital strategy building
- Sustainable and inclusive business models
- Abhijith Anand, University of Arkansas, USA
- Uttara Ananthakrishnan, University of Washington, USA
- Chaoqun Deng, City University of New York, USA
- Swanand Deodhar, IIM Ahmedabad, India
- Taha Havakhor, McGill University, Canada
- Stefan Henningsson, Copenhagen Business School, Denmark
- Ian Ho, Penn State University, USA
- Lianlian (Dorothy) Jiang, University of Houston, USA
- Jenny (Qianran) Jin, City University of Hong Kong, Hong Kong
- Prasanna Karhade, City University of Hong Kong, Hong Kong
- Antonia Köster, University of Potsdam, Germany
- Jason Kuruzovich, Rensselaer Polytechnic Institute, USA
- Christine Legner, University of Lausanne, Switzerland
- Raveesh Mayya, New York University, USA
- Patrick Mikalef, Norwegian University of Science and Technology, Norway
- Jan Muntermann, University of Augsburg, Germany
- Fei Ren, Peking University, China
- Nilesh Saraf, Simon Fraser University, Canada
- Priya Seetharaman, IIM Calcutta, India
- Frank Soh Noume, University of North Carolina at Greensboro, USA
- Martin Spann, LMU Munich, Germany
- Dennis Steininger, TU Kaiserslautern, Germany
- Paul Talon, Loyola University Maryland, USA
- Xinlin Tang, Florida State University, USA
- Thompson Teo, National University of Singapore, Singapore
- Jason Thatcher, Temple University, USA
- Gang Wang, University of Delaware, USA
- Zaiyan Wei, Purdue University, USA
- Tim Weitzel, University of Bamberg, Germany
- Kai Zhu, Bocconi University, Italy
Organizing Business Processes in the Digital Age
Track Title: Organizing Business Processes in the Digital Age
University of Queensland, Australia
Bio: Marta is a Professor and Leader of the Business Information Systems discipline at the UQ Business School, The University of Queensland, Australia. Marta has a background in Computer Science, having obtained her Computer Science doctorate degree in 2004. Her main research interests include conceptual modelling, business process management and open innovation. She has published over 100 fully refereed articles, including works that have appeared in journals such as MIS Quarterly, European Journal of Information Systems, Journal of the Association for Information Systems, Decision Support Systems, among others. Marta has also worked with organisations in the retail, consulting and non-profit sectors to provide guidance on a variety Information Technology topics.
Humboldt-Universität zu Berlin, Germany
Bio: Jan is the Einstein-Professor of Process Science with the Department of Computer Science at Humboldt-Universität zu Berlin, Germany. His research interests include various topics in the area of business process management and information systems. He has published more than 500 research papers and articles, among others in MIS Quarterly, ACM Transactions on Software Engineering and Methodology, IEEE Transactions on Software Engineering, Journal of the Association of Information Systems and Decision Support Systems. He is a department editor for Business and Information Systems Engineering and a member of the IEEE Task Force on Process Mining. He is co-author of the textbooks Fundamentals of Business Process Management, Second Edition, and Wirtschaftsinformatik, 12th Edition, which are extensively used in information systems education.
Brian T. Pentland
Michigan State University, USA
Bio: Brian is the Main Street Capital Partners Intellectual Capital Endowed Professor in the Department of Accounting and Information Systems at Michigan State University. His research is focused on the analysis of repetitive patterns of action, such as organizational routines. He has used this perspective to study software support, auditing, invoice processing, customer service and electronic medical record keeping. With support from the National Science Foundation and an amazing set of co-authors, he has helped build the field of Routine Dynamics. His creative work has appeared in Academy of Management Review, Academy of Management Journal, Administrative Science Quarterly, Journal of the Association of Information Systems, Journal of Management Studies, Management Science, MIS Quarterly, Organization Science, Organization Studies, Organization Theory, YouTube, Soundcloud, and elsewhere.
Business processes and routines are central for organizations to perform work. Digital technologies, such as process mining, robotic process automation, and artificial intelligence disrupt how organizations enact their processes and how they deliver value to their customers. As of today, the implications of digital technologies for organizational processes and routines and the management thereof remain poorly understood. For this track, we invite contributions on all aspects of processes and routines in the digital age, i.e. how organizations use information technology and systems to enact and manage processes, how research can study such processes, and generally how such processes behave. Our goal is to strengthen BPM research and routines research in the Information Systems (IS) research community, and further build on synergies between BPM and routines in IS.
We invite conceptual, empirical, and methodological papers, and specifically encourage interdisciplinary studies from Business Process Management, Routine Dynamics and related fields. Selected papers will be invited to be submitted as extended versions to the BPM department of the Business & Information Systems Engineering journal for fast-track review process.
Topics of interest include, but are not limited to:
- How do humans and machines or algorithms interact when performing routines?
- How does novel information technology (such as robotic process automation and artificial intelligence) impact organizational processes and the management thereof?
- (How) does novel information technology change the design and re-design of organizational routines?
- How do organizational routines change over time?
- How can organizations balance exploration and exploitation in organizational work?
- How can process mining and other data mining techniques be used to study digitalized routines?
- How can organizations manage processes in platforms and the sharing economy?
- How can organizations adapt their routines and the management thereof to dynamic environments and frequently changing customer demands?
- How can organizations make their processes more resilient to environmental turbulence and external shocks, such as the Covid-19 pandemic?
- Luciana D’Adderio, University of Edinburgh, UK
- Fleur Deken, VU Amsterdam, Netherlands
- Adela Del Río Ortega, Universidad de Sevilla, Spain
- Mahendrawathi Erawan, Institut Teknologi Sepuluh Nopember, Indonesia
- Dehua Gao, Shandong Technology and Business University, China
- Kenneth Goh, Singapore Management University, Singapore
- Severin Grabski, Michigan State University, USA
- Thomas Grisold, University of Liechtenstein, Liechtenstein
- Thorvald Haerem, BI, Norway
- Lucineia Heloisa Thom, Universidade Federal do Rio Grande do Sul, Brazil
- Axel Korthaus, Swinburne University, Australia
- Waldemar Kremser, Johannes Kepler University in Linz, Austria
- Akhil Kumar, Penn State University, USA
- Peng Liu, California State University, USA
- Michael Rosemann, Queensland University of Technology, Australia
- Flavia Santoro, University of the State of Rio de Janeiro, Brazil
- Kathrin Sele, Aalto University, Finland
- Harminder Singh, Auckland University of Technology, New Zealand
- Minseok Song, Pohang University of Science and Technology, South Korea
- Peter Trkman, University of Ljubljana, Slovenia
- Emma Vaast, McGill University, Canada
- Amy Van Looy, Ghent University, Belgium
- Lena Waizenegger, Auckland University of Technology, New Zealand
- Bastian Wurm, LMU Munich, Germany
- Michael zur Muehlen, Stevens Institute of Technology, USA
Advances in Methods, Theories, and Philosophy
Track Title: Advances in Methods, Theories, and Philosophy
University of Notre Dame
Bio: Nicholas Berente is Professor of IT, Analytics, and Operations at the University of Notre Dame’s Mendoza College of Business. He received his Ph.D. from Case Western Reserve University. His research interests include digital innovation, artificial intelligence, and institutional change in organizations. He is Senior Editor at MIS Quarterly and at Information and Organization.
Wai Fong BOH
Nanyang Technological University
Bio: Wai Fong Boh is President’s Chair and Professor of Information Systems at Nanyang Technological University (NTU) in Singapore. She is currently the Deputy Dean of Nanyang Business School (NBS), Director of Information Management Research Centre at NBS, and she serves as co-Director for both Singapore Agri-Food Innovation Lab (SAIL) and NTU Centre in Computational Technologies for Finance (CCTF). She received her PhD from the Tepper School of Business at the Carnegie Mellon University. Her research interests are in the areas of knowledge and innovation management and entrepreneurship. She has published in leading IS and management journals, including Management Science, MIS Quarterly, Academy of Management Journal, Organization Science, Journal of Management Information Systems, Journal of Association Information Systems, Research Policy, and Information & Organization. She is currently Senior Editor of MIS Quarterly, and has been previously AE for Management Science and ISR. Further, she is currently on or had been previously on the editorial board of multiple journals, including Journal of Management Information Systems, Organization Science, Journal of Strategic Information Systems and Information & Organization. Prof Boh has also served as Program Co-Chair for ICIS 2019, and served as Doctoral Consortium Co-Chair for PACIS 2018 and 2013.
Bio: Jonny Holmstrom is an Information Systems Professor at Umeå University, co-director for the Swedish Center for Digital Innovation, and director for the AI Business Lab. His research interests include digital innovation, digital transformation, and artificial intelligence. He is Senior Editor at Journal of Information Technology and at Information and Organization.
The track on advances in methods, theories, and philosophy continues the ICIS tradition by inviting IS scholars to engage with fundamental questions of the nature and purpose of IS research and theorizing; to critically reflect on philosophical underpinnings and methodological developments; and to envisage advances that would inspire future scholarly endeavors. As a fundamentally interdisciplinary field focused on digital technologies, Information Systems is particularly well-suited to both (1) thinking about philosophical, particularly epistemological, issues around digital phenomena from a variety of perspectives, and (2) the novel methods and approaches that are emerging to explore and analyze these phenomena.
This track is a space for exploring the philosophical, theoretical, and methodological questions that are critical for IS research in the digital age. We invite scholars to contribute by submitting papers that propose new ideas and perspectives, offer critical reflections on research practices, explore philosophical and conceptual innovations, and engage with theoretical and methodological advances.
Topics of interest include, but are not limited to:
- The emerging sources of data/evidence in IS research—opportunities for innovative methodologies and improvements in the process of theorizing, theory building, and theory testing
- Advancements of computational, qualitative, quantitative, mixed, and design science methods seeking to enable new insights into contemporary digital phenomena
- Philosophy of IS: reflections on the philosophical foundations of IS research, and related opportunities and limitations
- Emerging debates on ontological, epistemological, axiological, and ethical foundations of IS and other social sciences
- Theorizing, theory building, and theory testing in IS research—reflections on philosophical grounding and its methodological implications
- Opportunities to bring in theories and methodologies from other fields that may lend themselves well to answering questions of interest to IS researchers
- Breaking the mold and innovating around theorizing—new philosophical grounds and methodological innovations for advancing IS research
- Par Agerfalk, Upsala University, Norway
- Cristina Alaimo, Luiss University, Italy
- Sebastian Boell, University of Sydney, Australia
- Adela Chen, Colorado State University, USA
- Cecil Chua, Missouri U of Science & Technology, USA
- John Dong, Nanyang Technological University, Singapore
- Brad Greenwood, George Mason University, USA
- Angelos Kostis, Umea University, Sweden
- Harris Kyriakou, ESSEC Business School, France
- Arto Lanamäki, University of Oulo, Norway
- Gunwoong Lee, Korea University, Korea
- Aron Lindberg, Stevens Insitute of Technology, USA
- Ning Nan, University of British Columbia, Canada
- Stella Pachidi, Cambridge University, UK
- YoungKi Park, George Washington University, USA
- Elena Parmiggiani, NTNU, Norway
- Hani Safadi, University of Georgia, USA
- Anastasia Sargeeva, VU Amsterdam, Netherlands
- Stefan Seidel, University of Cologne, Germany
- Hengqi Tian, Umea University, Sweden
- Lauren Waardenburg, IESEG, France
- Adrian Yeow, Singapore University of Social Sciences, Singapore
- Nila Zhang, Fudan University, China
User Behaviors, User Engagement, and Consequences
Track Title: User Behaviors, User Engagement, and Consequences
Bio: Juliana Sutanto is Professor in Information Systems at Lancaster University. She received her Ph.D. degree from National University of Singapore. She examines how user interactions with information systems lead to organizational, societal, and environmental benefits. She is a recipient of Informs ISS Design Science Award on privacy-safe design. She is currently developing research direction on societal innovation and digital governance through active local and international stakeholders’ engagement. Her co-authored report on Smart Parks (bringing smart technology to the green spaces) received wide media coverage such as the BBC and Sky News in UK, and abroad. In 2019, she co-organized a workshop in the United Nations Conference Centre in Bangkok within the framework of Accelerating Impact for Disaster Management and Emergency Response (AIDE-Response). Her research has been published in leading journals including Management Science, MIS Quarterly, Information Systems Research, Journal of Management Information Systems, and Journal of the Association for Information Systems. She has previously served as Associate Editor for MIS Quarterly, and currently serves as Senior Editor for Journal of the Association for Information Systems.
SIA Choon Ling
City University of Hong Kong
Bio: Choon Ling Sia is Professor at the City University of Hong Kong and AIS Fellow (2015). He received his Ph.D. degree from the National University of Singapore. He served as Director of Center of Social Media Marketing and Business Intelligence at the City University of Hong Kong. He is serving, or has served, on the editorial boards of MIS Quarterly, Information Systems Research, Journal of the AIS, IEEE Transactions on Engineering Management, Journal of Global Information Management, Information and Management, and Journal of Database Management. His research interests include electronic commerce, social media, cross-cultural issues in information systems, knowledge management, distributed work arrangements, and computer-mediated communication. His research work has been published in MIS Quarterly, Information Systems Research, Journal of Management Information Systems, International Journal of Electronic Commerce, IEEE Transactions on Engineering Management, Journal of International Business Studies, ACM Transactions on Computer-Human Interaction, Journal of the American Society for Information Science and Technology, IEEE Transactions on Systems, Man, and Cybernetics, Information and Management, Communications of the ACM, Decision Support Systems, International Journal of Human-Computer Studies, Internet Research, Information and Software Technology, International Journal of Information Management, among others.
Paul Benjamin Lowry
Bio: Paul Benjamin Lowry is the Suzanne Parker Thornhill Chair Professor and Eminent in Business Information Technology at the Pamplin College of Business at Virginia Tech. He received his Ph.D. in Management Information Systems from the University of Arizona and an MBA from the Marriott School of Management. He has published 260+ publications, including 160+ journal articles in MIS Quarterly, Information Systems Research, Journal of Management Information Systems, JAIS, ISJ, EJIS, JSIS, JIT, I&M, DSS, Decision Sciences, and others. He is a department editor at Decision Sciences J. He also is an SE at JAIS and ISJ. He has also served multiple times as track co-chair at ICIS, ECIS, and PACIS. His research interests include (1) organizational and behavioral security and privacy; (2) online deviance, online harassment, and computer ethics; (3) HCI, social media, and gamification; and (4) E-commerce, decision science, innovation and supply chains.
Nina (Ni) Huang
University of Miami
Bio: Nina (Ni) Huang is an Associate Professor at the Miami Herbert Business School, University of Miami. Dr. Huang’s research program focuses on understanding user experience of digital artifacts and its design implications in various contexts, such as digital learning, online dating, online healthcare, mobile applications, digital commerce, etc. Nina’s work has been published in premier journals such as Management Science, MIS Quarterly, Information Systems Research, Production and Operations Management, Journal of Management Information Systems, Journal of the Association for Information Systems, and Journal of Consumer Psychology. Dr. Huang received multiple awards in the field of Information Systems, such as the Information Systems Society Sandra A. Slaughter Early Career Award, the Association for Information Systems Early Career Award, the Outstanding Reviewer of the Year Award at MIS Quarterly, and the Best Reviewer of the Year Award at Information Systems Research.
The expanding infusion of technology into our social and work lives has made the interplay between user behavior and information systems a critical issue. The question of how technologies shape and influence user behaviors, how to encourage user engagement and other types of user behaviors, how user behaviors inform the use and design of technologies and artifacts, and the consequences of user behaviors on individual, collective, organizational, or societal outcomes has attracted considerable research attention. To better design IT artifacts and utilize advanced technology, we need to better understand users, their motivations, their tasks and incentive structures within different contexts, and the interplay among users, tasks, incentives, IT artifacts, and contexts/environments.
This track invites research that brings fresh theoretical, methodological, and practical insights concerning the interplay of technology and user behaviors, user experience, user engagement and the factors that influence it, and their subsequent effects and consequences (both beneficial and adverse) at the individual, group, organizational, and societal levels as well as the intersection across levels. Research that examines less-explored areas is especially encouraged. We welcome papers that employ a variety of theories, perspectives, and methodologies (whether qualitative, quantitative, technical, theoretical, design science or simulation-based, conducted in the field or the lab).
Topics of interest include, but are not limited to:
- Influence of individual, group, organizational, and social factors on the use of IS and on user behaviors
- Interplay between individual user behaviors and technology in various contexts
- Impact of IS artifact design on user engagement for individuals, groups, organizations, and society
- Cross-cultural effects of user behaviors
- Patterns of human interactions with technologies
- Consequences of IS use, user behaviors, and user engagement
- Role of engagement in the consumerization of information technologies
- User engagement techniques/incentives/strategies in online communities/marketplaces/websites/platforms
- Gamification and its influence on user behaviors, user engagement, and outcomes
- Creation of engaging information system designs
- Impact of digital engagement on individual welfare
- Dark side of technology and digital engagement on user behaviors and outcomes
- Post-adoptive usage behaviors and their consequences
- Incentives encouraging use behaviors
- Effects of engagement on user behaviors
- Analysis of user behavior and its impact on the design of IT artifact
- Pierre-Emmanuel Arduin, Dauphine University
- Saman Bina, Baylor University
- Zike Cao, Zhejiang University
- Sutirtha Chatterjee, University of Nevada, Las Vegas
- Dan Choi, California State University, Northridge
- Caddie Gao, Monash University
- Aravinda Garimella, University of Illinois Urbana-Champaign
- James Gaskin, Brigham Young University
- Jie Mein Goh, Simon Fraser University
- Grace Gu, University of Southern California
- Qinglai He, University of Wisconsin–Madison
- Yumei He, Tulane University
- Liqiang Huang, Zhejiang University
- Tabitha James, Virginia Tech
- Qiqi Jiang, Copenhagen Business School
- Fujie Jin, Indiana University Bloomington
- JaeHwuen Jung, Temple University
- Weiling Ke, Southern University of Science and Technology
- Justin Yi-Cheng Ku, Fu Jen Catholic University
- Matthew Mengxiang Li, Hong Kong Baptist University
- Ben Liu, City University of Hong Kong
- Chewei Liu, Indiana University Bloomington
- Ivy Libo Liu, University of Melbourne
- Na Liu, University of Sydney
- Yi Liu, Rennes School of Business
- Christian Matt, University of Bern
- Kristijan Mirkovski, Deakin University
- Greg Moody, University of Nevada, Las Vegas
- Rohit Nishant, Université Laval
- Srikanth Parameswaran, Binghamton University-SUNY
- Rachida Parks, Quinnipiac University
- Chih Hung Peng, National Taiwan University
- Nargis Pervin, Indian Institute of Technology Madras
- Chee Wei Phang, Nottingham Ningbo
- Jingchuan Pu, University of Florida
- Kamel Rouibah, Kuwait University
- Ayoung Suh, Sungkyunkwan University
- Yu Tong, Zhejiang University
- Manuel Trenz, Georg-August-Universität Göttingen
- Hongchang Wang, University of Texas at Dallas
- Lei Wang, Pennsylvania State University
- Lingli Wang, Beijing University of Posts and Telecommunications
- Shuting Wang, Baruch College
- Weiguang Wang, University of Rochester
- Eoin Whelan, National University of Ireland, Galway
- Tong (Torrie) Wu, University of Massachusetts Boston
- Jiaqi Yan, Nanjing University
- Mochen Yang, University of Minnesota
- Jun Zhang, Wuhan University
- Keran Zhao, University of Houston
- Xia Zhao, University of Georgia
- Meizi Zhou, Boston University
- Ruilin Zhu, Lancaster University
Digital and Mobile Commerce
Track Title: Digital and Mobile Commerce
Singapore Management University
Bio: Dr. Zhiling Guo is an associate professor of information systems at Singapore Management University. She received her Ph.D. from The University of Texas at Austin. Her recent research focuses on platform business models, FinTech innovations, digital payments, cloud computing, and data analytics. Her works appear in Management Science, MIS Quarterly, Information Systems Research, INFORMS Journal on Computing, Journal of Management Information Systems, Production and Operations Management, among others. She is currently an associate editor at MIS Quarterly and INFORMS Journal on Computing and a senior editor at Production and Operations Management.
University of Minnesota
Bio: Dr. De Liu is a Xian Dong Eric Jing Professor of Information and Decision Sciences at the Carlson School of Management, University of Minnesota. He received his Ph.D. from the University of Texas at Austin, and his Master’s and Bachelor’s degrees from Tsinghua University. His recent research interests include gamification, Internet-based auctions and market mechanisms, crowdfunding, and AI /Augmented Reality applications. His research has appeared in leading journals such as MIS Quarterly, Management Science, Information Systems Research, Journal of Marketing, Journal of Market Research, and Production and Operations Management. He is a former associate editor for Information Systems Research.
Tel Aviv University
Bio: Dr. Lior Zalmanson is a senior lecturer at the Technology and Information Management Program, Coller School of Management, Tel Aviv University. His research interests include social media, user engagement, internet business models, human-AI interaction, and algorithmic management. His research has won awards and grants from Fulbright Foundation, GIF (German-Israeli Foundations), Grant for the Web, Dan David Prize, Google, Marketing Science Institute, Social Informatics SIG, among others. His works were published in top venues such as MIS Quarterly, Academy of Management Journal, Journal of Management Information Systems, and MIT Sloan Review. In 2021, he received the Association of Information Systems Researchers’ Early Career Award, acknowledging a combination of research, teaching, and service to the community. In 2022, he was selected as one of the 40 under 40 top MBA professors by Poets and Quants.
Over the past few years, digital and mobile commerce has been expanding at an unprecedented rate, becoming an indispensable aspect of global retail markets. Particularly, the COVID-19 pandemic has led to a surge in e-commerce sales as people have been forced to stay home and shop online. Businesses that were already selling online have seen a significant increase in sales. However, businesses that were not selling online before have been challenged to quickly adopt and transform their operations. Furthermore, the growth of online marketplaces has been further shaped by the rapid development of innovations, such as artificial intelligence (AI), blockchain, social media, data analytics, and metaverse, and by changing regulatory environments (e.g. CCPA, GDPR). These latest advancements impact various business transactions and activities, such as search processes (e.g., voice-driven search, metaverse-enabled communications), marketing (e.g., promotion and advertisement, pricing, and reward points), payments (e.g., card-less transactions, crypto payment gateways), consumer interactions (e.g., chatbots, livestream commerce), and supply chain management (e.g., online-offline coordination, demand forecasting, inventory management), and order fulfilment (e.g., shipping logistics).
This track seeks papers that enhance our understanding of the design, implementation, and evaluation of emerging digital and mobile technologies in various online, offline, and omni-channel contexts, including business-to-business and business-to-consumer commerce, location-driven advertising and targeting, omni-channel commerce and marketing, and live-commerce. This track welcomes papers that further our knowledge of the technical, behavioral, design, strategic and economic issues associated with digital and mobile commerce. It encompasses studies on IT-enabled transactions among consumers, businesses, and other organizations, as well as the use of digital and mobile technologies for commerce within and across organizational boundaries. We are receptive to submissions from all IS traditions and methodological approaches (e.g., analytical work, experiments, qualitative studies, design science, econometric analyses, and so on).
Topics of interest include, but are not limited to:
- Augmented reality and virtual reality applications in mobile and e-commerce
- Auctions and pricing mechanisms in digital and mobile commerce
- Artificial intelligence and deep learning applications in digital and mobile commerce
- Big data analytics in digital and mobile commerce
- Digital goods and digital marketplaces
- E-commerce and e-marketing in video games and the metaverse
- IT-enabled digital and mobile supply chain operation and management
- Mobile banking, mobile payment, and mobile advertising, marketing, and promotions
- Livestream commerce, voice-based commerce, and social commerce
- Location-based and context-aware services
- Omni-channel operations empowered by digital and mobile technologies
- Online consumer behavior and collaborative consumption through digital and mobile technologies
- Recommendation, personalization, and service innovation using digital and mobile technologies
- Trust, privacy, and security issues in digital and mobile commerce
- Web3, cryptocurrencies, NFT and their intersection with e-commerce/m-commerce
- Xi Chen, Zhejiang University, China
- Angela Choi, Sungkyunkwan University, South Korea
- Jörg Claussen, Ludwig Maximilian University, Germany
- Lior Fink, Ben-Gurion University of the Negev, Israel
- Yang Gao, Singapore Management University, Singapore
- Sagit Gill, Tel Aviv University, Israel
- Dominik Gutt, Erasmus University, Netherlands
- Oliver Hinz, Goethe University Frankfurt, Germany
- Yael Inbar, Tel Aviv University, Israel
- Keumseok Kang, KAIST, South Korea
- Zhihong Ke, Clemson University, USA
- Chu Ho Lee, KAIST, South Korea
- Kihwan Nam, Dongguk University, South Korea
- Mohammad Rahman, Purdue University, USA
- Rajib Saha, Indian School of Business, India
- Carolina Salge, University of Georgia, USA
- Yoonseock Son, University of Notre Dame, USA
- Jack Tong, Nanyang Technological University, Singapore
- Dimitrios Tsekouras, Erasmus University, Netherlands
- Pei Xu, Auburn University, USA
- Teng Ye, University of Minnesota, USA
- Yingda Zhai, National University of Singapore, Singapore
Track Title: Practitioner-Oriented Research
College of Charleston
Dr. Iris Junglas is the Noah T. Leask Distinguished Professor of Information Management and Innovation in the Department of Supply Chain and Information Management at the College of Charleston. Over her 25-year career, she has worked for both academia and a variety of consulting firms, inside and outside the US. Iris’ research sits at the intersection of technology innovation and business analytics. She has published more than 50 refereed journal articles in leading IS outlets and serves as a Senior and an Associate Editor for the field. Iris is also the incoming Editor-in-Chief of MISQ Executive.
Dr. Ravi Mahamuni is Principal Scientist and Design Research Head at TCS Research. Over his twenty-seven years of industry experience in diverse roles, garnered rich experience in both technology and management. He believes in technology as an enabler while humanizing the services. His research interests cover aspects that inform design for change, service design for scale and how service designers can facilitate the change that people and communities desire. He has developed ten plus technology products and anchored several service design projects. He is leading design thinker and practitioner. He has published 30 plus research papers and is lead inventor of 10 plus patents.
He is a member of the inaugural advisory board of the Social Design Institute (SDI), University of the Arts London (UAL), London, UK. He is contributing as Academic Board Member of various engineering colleges in India. He is also a convenor of Service Design for India (SDS India). SDS India is a network of change makers who together want to share the Service Design way of thinking by enabling passionate people to help social organizations to become scalable, impactful and replicable.
Louisiana State University
Gabriele Piccoli is the Edward G. Schlieder Chair of Information Sciences and a member of the Cultural Computing group at the Center for Computation and Technology at Louisiana State University (USA). He has held tenured academic positions at Cornell University (USA), the Grenoble Ecole de Management (France) and the University of Sassari and Pavia (Italy). Gabe’s academic, teaching and consulting interest has traditionally been in the area of Strategic Information Systems and Customer Service Systems.
Sujeet K. Sharma
Indian Institute of Management Nagpur
Dr. Sujeet K. Sharma is a Professor in the Department of Decision Science and Information Systems at the Indian Institute of Management (IIM) Nagpur. Dr. Sharma has been teaching for more than 22 years in India, Oman, and Bahrain, which has given him a wide range of experience in teaching and interacting with students from various cultural and ethnic backgrounds. He has published more than 40 articles in international journals with ABDC/ABS ranking. His Google Scholar citations stand at 5400 (h index: 28 and i10 index: 44). His research articles have been published in peer-reviewed journals such as the International Journal of Information Management, Government Information Quarterly, Communications of AIS, Computers in Human Behaviour, and Information Systems Frontiers. He has recently organized the IFIP WG 8.6 Conference 2020 as the Conference Chair at the IIM Tiruchirappalli. He is also an Associate Editor for Information Systems Management (ABDC B) and a Coordinating Editor for Information Systems Frontiers (ABDC A). He has worked closely with the Government of Tamil Nadu (India) and established a research center (Center for Applied Research in Data Science) to provide IT solutions to the challenges of government services. He is serving as the Secretary of the AIS Chapter in India.
Delivering research that is relevant to practice should be one of the key missions of academics. The increasing attention to “impact” in universities around the globe is a testament to the importance of our ability to influence management. This track contributes to this mission by welcoming submissions of practitioner-oriented IS research on topics that are highly relevant and useful to current IS executives, and the future IS leaders currently enrolled in our undergraduate and master’s courses.
Practitioner-based research bridges academic theory and practice, introduces researchers to state-of-the-art techniques and topics from industry, introduces managers to useful research, and brings coherence to the problems both face. The pressure to achieve methodological distinction and theoretical contribution often result in very current practice-based topics being passed over by researchers, perhaps because the topics are not mature enough, or are not conducive to theorizing as so little is known. These are precisely the reasons that, practitioner-based research can play a tremendous role in helping establish and lay the foundations of a research domain while providing insights into an emerging topic.
This track invites authors to submit credible research that provides rich stories, unique insights, and useful conceptual frameworks for information systems practice. Papers are based upon single or multiple cases, field interviews, field experiments, action research, and/or descriptive surveys coupled with in-depth cases. While it is assumed that researchers are guided by theory and apply standards of methodological rigor, theory and methodology are never foregrounded in practitioner-oriented research. Instead, the contributions focus on essential and unique lessons and recommendations for practice.
Criteria for acceptance of submissions will be similar to those adopted by MISQ Executive. In fact, the Editor-in-Chief will offer accepted papers of this track an opportunity to go through a fast-track review, development, and publication process at MISQ Executive.
Topics of interest include, but are not limited to:
- Showcase high-quality practitioner-oriented IS research and thought leadership
- Promote practitioner-oriented IS research as a critical source of insight and guidance for digital leaders
- Provide researchers a platform to present and discuss their practitioner-oriented IS research findings and expose the community to current challenges in creating value with IT
- Help identify the most challenging managerial issues for digital/IT leaders and frame them as new questions that could guide future practitioner-oriented IS research
- Raj Bandi, Indian Institute of Management Bangalore, India
- Kristine Dery, Macquarie University, Australia
- Blake Ives, College of Charleston, USA
- Abhishek Kathuria, Indian School of Business (ISB), India
- Hope Koch, Baylor University, USA
- Mary Lacity, University of Arkansas, USA
PANELS, PROFESSIONAL DEVELOPMENT WORKSHOPS AND PAPER-A-THON
Track Title: Panels
University of Massachusetts Amherst
Bio: Monideepa Tarafdar is the Charles J. Dockendorff Endowed Professor at Isenberg School of Management, University of Massachusetts Amherst. Her current research is focused on, among other things, maladaptive and motivational use of information systems, algorithmic work, algorithmic bias and societal impacts of social media.
Bio: Jan Recker is Nucleus Professor for Information Systems and Digital Innovation at the University of Hamburg. His research is focused on digital innovation, transformation, and entrepreneurship, systems analysis and design, and digital solutions for sustainable development.
University of Auckland
Bio: Julia Kotlarsky is a Professor of Information Systems at the University of Auckland Business School, New Zealand. Julia’s research interests revolve around technology sourcing and innovation in knowledge-intensive business services, digital sustainability and, interface between artificial intelligence technologies and humans.
Panels are a key community vehicle at global conferences. They afford the opportunity to discuss timely topics that are highly relevant to IS research and practice, important to the research community or society at large, and/or provocative or controversial in nature. A good panel achieves two aims: it solicits the views of those with expertise and experience on the subject matter. At the same time, it also engages the audience in a discussion that stimulates interaction and significantly advances attendees’ understanding of a contested topic. Panel topics are varied, but generally pertain to contemporary issues of broad appeal to the IS community, which demand focused research attention to address new research challenges, or change the status quo of the discipline. Panels should be related to the conference theme, and where appropriate, may involve senior practitioners or other key stakeholders outside of the research community but relevant to the topic at hand. We encourage proposals that are innovative and inspirational, leaving the audience with more questions and issues to debate and consider after the panel is over.
Required Elements of Panel Proposals
A panel proposal should include the following seven sections:
- Introduction: Brief description of the panel and its rationale/motivation.
- Issues: Issues or dilemmas that will be discussed.
- Panelists: Names and positions of those who will take varied viewpoints. For debates, identification of proponents and opponents is necessary.
- Panel Structure: Description of timing of the session and the format of interaction among participants and with the audience.
- Participation Statement: A statement that all participants have made a commitment to attend the conference and serve on the panel if the panel is accepted.
- Biographies: A brief description of each participant’s background, including expertise related to the topic and views of the issues.
- References: As appropriate.
- Panel Topic: Topic is timely, interesting, relevant, novel, of broad IS related disciplinary appeal, and intellectually stimulating.
- Panel Focus: The panel is organized around a set of coherent and well-articulated issues and topics that can be approached from and/or lead to divergent views.
- Panel Format: The format can be innovative as long as the panel focuses on discussion, as opposed to the presentation of research results, and involves the audience; the interaction mode can involve the innovative use of technology.
- Panelists: Where appropriate, panelists should involve thought leaders on the panel topic and/or related areas. Panel composition must represent a diversity of opinions, approaches, backgrounds, sex/gender and geographic regions, to attract the interests of a broad spectrum of ICIS participants. Panelists may include practitioners as well as scholars.
- Implications: The outcome of the panel must have implications for the IS discipline, IS practice, IS-informed public or corporate policy, or the conduct of IS research.
- Panel Interest: The panel must seem likely to draw a wide audience.
- Anol Bhattacherjee, University of South Florida, email@example.com
- Daniel Gozman, The University of Sydney, firstname.lastname@example.org
- Amir Haj-Bolouri, University West, email@example.com
- Karlheinz Kautz, RMIT, firstname.lastname@example.org
- Annette Mills, University of Canterbury, email@example.com
- Huseyin Tanriverdi, University of Texas – Austin, Tanriverdi@mccombs.utexas.edu
- Jaime Windeler, University of Cincinnatti, firstname.lastname@example.org
- Helle Zinner Henriksen, Copenhagen Business School, email@example.com
Professional Development Workshops
Track Title: Professional Development Workshops
Khim Yong GOH
National University of Singapore
Bio: Dr. Khim Yong Goh is an Associate Professor and Head of the Department of Information Systems and Analytics at the National University of Singapore (NUS). He received his Ph.D. degree in Business Administration (Marketing: Economics and Quantitative Methods) from the University of Chicago, Booth School of Business. He holds a B.Sc. (First Class Honours) degree in Computer and Information Sciences and a M.Sc. degree in Information Systems from NUS. Dr. Goh’s research interests include 1) digital media marketing and advertising, 2) social and mobile media and platforms, 3) digital platform ecosystems and user/firm behaviors, and 4) applied econometric and data analytic methods. His research work has been published in top-ranked international academic journals such as Management Science, Journal of Marketing Research, MISQ Quarterly, Information Systems Research, IEEE Transactions on Engineering Management, Journal of the Association for Information Systems, Information and Management, etc. He is currently an Associate Editor in Information Systems Research and has co-chaired numerous conference tracks in ICIS and PACIS.
University of Cologne
Bio: Since 2000, Claudia Loebbecke holds the Chair of Media and Technology Management at the University of Cologne. 2005-2006, she was President of the Association for Information Systems (AIS), which named her AIS Fellow in 2012, and a Distinguished Member cum laude in 2019. Today, she serves as Scientific Advisor in an AI project funded by the state of North Rhine-Westphalia (‘Land NRW’) and organized by Fraunhofer IAIS (since 2018). Further, she is an elected Member of the Administrative Board of the Regional Public Broadcaster WDR (since 2021), of the European Academy of Sciences and Arts (since 2018), and of the European Academy of Sciences (since 2004).
Claudia Loebbecke received a Ph.D. in Business Administration from the University of Cologne, Germany (1995), and an M.B.A. from Indiana University, Bloomington, Indiana, USA (1991) – the latter supported by a Fulbright Scholarship (1986/87) and a DAAD Scholarship (1990/91). She holds the Executive Certificate ‘Management and Leadership’ from the Massachusetts Institute of Technology (MIT) and successfully completed the MIT’s Executive Education Course ‘Artificial Intelligence: Implications for Business Strategy’.
Between 1997 and 2015, she was seven years Senior Editor of the Information Systems Journal (ISJ) und twelve years of the Journal of Strategic Information System (JSIS). Currently, she is Board Member of Management Information Systems Quarterly Executive (MISQE) and Advisory Board Member of Information Systems Journal (ISJ), Information Systems Research (ISR), and Journal of Information Technology (JIT). She has published more than 80 journal papers including in MISQ, JMIS, EJIS, JIT, and JSIS and frequently presents at prestigious academic conferences such as ICIS. In her research, she investigates the strategic potential of deploying innovative technologies across many sectors, with a special interest on the media and telco eco-systems.
University of Arizona
Bio: Sudha Ram is Anheuser-Busch Endowed Chair Professor in MIS, Entrepreneurship & Innovation and professor of MIS in the Eller College of Management, University of Arizona. She joined the University of Arizona in 1985 after earning her PhD in Management Information Systems from the University of Illinois at Urbana-Champaign. She has joint faculty appointments as professor of Computer Science, member of BIO5 Institute, and Institute for Environment. She is the director of the INSITE: Center for Business Intelligence and Analytics at the University of Arizona. Thus far, she has received more than USD 60 million in research funding from organizations such as, IBM, Intel Corporation, SAP, Ford, Raytheon Missile Systems, US ARMY, NIST, NSF, NASA, and Office of R&D of the CIA. In 2018, she received a fellow of the Association for Information Systems (AIS) award.
Sudha Ram serves as a consultant to several global companies. She received the IBM faculty Development Award and UA Leading Edge Innovator in Research Award in 2007 and 2012. She was a speaker for a TEDx talk in December 2013 on ‘Creating a Smarter World with Big Data’.
She served as the senior editor for Information Systems Research (ISR) and Journal of the Association for Information Systems (JAIS). Currently, she is on the editorial board for many leading Information Systems journals. She is also a co-editor in chief for the Journal on Data Semantics and a founding editor for Journal of Business Analytics.
Her research has been published in several top outlets including Management Science, Marketing Science, Management Information Systems Quarterly (MISQ), Information Systems Research (ISR), Journal of Management Information Systems (JMIS), and Journal of the Association for Information Systems (JAIS). Her areas of expertise include big data analytics, machine learning, explainable artificial intelligence, network science and business intelligence.
The Professional Development Workshops (PDW) Track will facilitate one or two 90-minute sessions that actively engage ICIS participants to develop, update, and enhance their professional skills in teaching and research. We welcome PDW proposals that offer an expert-led, active learning of a topic, theory, or method related to conducting information systems (IS) research or teaching.
A research PDW might convey an IS topic, theory, or method relevant to a wide variety of IS research traditions – behavioral, organizational, economics, design, and data science.
A teaching PDW might illustrate an innovative approach of teaching some IS topic and/or using a technology-enabled technique to be used in classes for IS education in a hands-on manner.
Required Elements of PDW Proposals
- Abstract (< 100 words)
- Organizers: Names, affiliations, e-mail addresses
- Introduction / Relevance for IS Research or IS Teaching (< 50 words)
- Topic Areas / Presenter: Short description of the sub-topics conveyed
– naming who will cover what (avoid any presentation of research insights per se!)
- Take away (must be different from the above)
- Session timing including the format of interaction among presenters and audience
- Audience hardware / software requirements – onsite / virtual
- Maximum number of participants – onsite / virtual
- Organizers’ and presenters’ bio indicating their expertise in the PDW topic
- Statement that all presenters are committed to deliver the PDW in a given ICIS time slot
- References as relevant for the PDW description (avoid listing your own research works related to the topic)
– Topic: The PDW has the potential to draw a large audience
– Organizer and Presenter Expertise: Organizers and presenters exhibit requisite expertise in the topic/technique
– Take Away and Learning Experience: The PDW provides clear take-ways and an active learning experience
PDW Proposal Page Limit
- The PDW proposal (all inclusive) must not exceed five (5) pages and must conform to the ICIS 2023 submission template.
- Hsiang Hui Lek, National University of Singapore, Singapore
- Gondy Leroy, University of Arizona, USA
- Paolo Spagnoletti, LUISS, Italy
- Susanne Strahringer, TU Dresden, Germany
- Ying Zhang, University of Auckland, New Zealand
- Huimin Zhao, University of Wisconsin-Milwaukee, USA
Track Title: Paper-a-thon
Bio: Juan (Jane) Feng is Hon Hai chair professor in the School of Economics and Management, and professor in Shenzhen International Graduate School, Tsinghua University, China. She earned a PhD in Business Administration (in Information Systems) from Pennsylvania State University, with a dual title in Operations Research. She has produced high-quality research works and has been published in multiple top-tier journals and serves as senior editor for Information Systems Research, Production & Operations Management, as well as E-commerce Research & Applications. For AIS, Feng has served as track co-chair for ICIS three times and has also served as a mentor for the Doctoral Consortiums at both ICIS and PACIS.
University of Colorado at Boulder
Bio: Ramiro Montealegre is a Professor of Information Systems at the University of Colorado, Boulder. He received his doctorate in business administration from the Harvard Business School in the area of management information systems. His master’s degree in computer science is from Carleton University, Canada. He holds a bachelor’s in engineering degree from the Francisco Marroquín University, Guatemala. Dr. Montealegre’s research focuses on the interplay between emerging digital technologies and organization transformation in highly uncertain environments. He has been involved in studying projects of organizational change in the United States, Canada, China, India, Spain, Mexico, and the Central and South American regions. His research has been published in Organization Science, MIS Quarterly, Sloan Management Review, Journal of the Association of Information Systems, Journal of Management Information Systems, Annual Review of Organizational Psychology and Organizational Behavior, Communications of the ACM, IEEE Transactions on Communications, IEEE Transactions on Engineering Management, Information & Management, Information Technology & People, and other journals. Dr. Montealegre has received the MCB University Press’ Award for the “Most Outstanding” paper published in the journal of Information Technology & People; the “Best Paper” Award of the Organizational Communication and Information Systems (OCIS) Division of the Academy of Management; and the “Best Paper” Award of the IEEE Transaction on Engineering Management journal.
Felix Ter Chian Tan
University of New South Wales
Bio: Dr Tan is an Associate Professor of Information Systems at the University of New South Wales (UNSW) Business School. His research interests include Digital Platforms, Information Systems for Good, Sports Digitalization, E-Commerce and Enterprise Systems. He actively examines these interests in the context of Digital Transformation for business and social change. His research work has been published in various academic and practitioner journals such as Information Systems Journal, Information and Management, MISQ Executive and International Journal of Information Management. Dr Tan is presently serving as Associate Editor of Information Systems Journal, Journal of Strategic Information Systems and Information and Management. Dr Tan is presently serving as the Association of Information Systems Region 3 (Asia-Pacific) Diversity and Inclusion Taskforce representative. Dr Tan is presently serving on the SAP Academic Alliance Board (Asia-Pacific and Japan). Dr Tan is the founder of UNOVA, a transdisciplinary research and development lab at UNSW.
TU Dortmund University
Bio: Manuel Wiesche is full professor and chair of Digital Transformation at TU Dortmund University. He holds a doctoral degree in information systems and a habilitation degree in management from TUM School of Management, Technische Universität München, Munich, Germany. His current research experiences and interests include IT workforce, IT project management, digital platform ecosystems, and IT service innovation. His research has been published in MIS Quarterly, Journal of Management Accounting Research, Communications of the ACM, Information & Management, Electronic Markets and MISQ Executive.
The Paperathon was piloted at ICIS 2017 and—based on positive feedback from participants, mentors, and journal editors—has been refined and repeated at every ICIS since. The goal of this “paper hackathon” is to facilitate new research collaborations, help scholars develop their research ideas while making new professional connections, and—for the most promising projects—to accelerate a publication review process.
The Paperathon begins with an intense two-day working session where researchers are organized into interest-related project teams to collaborate under the mentorship of prominent IS scholars. This initial two-day workshop phase concludes with each group pitching their research projects to a panel of journal editors, who will select up to three papers to be presented on the last day of ICIS. After ICIS concludes, one or more of the presented papers may be invited for a fast-tracked review process for possible publication in a top journal.
Pre-ICIS: Applying — If the event is appealing to you and you can commit to attending in full, you are highly encouraged to apply—there are no restrictions on who can apply to the Paperathon. The application process includes participation in the survey (coming soon) in order to identify what interests, abilities, and resources you can contribute to a project team (e.g., data, methods, perspectives, and domain expertise). We encourage participants to arrive with ideas about potential projects, yet we also ask that you remain open-minded to project ideas that emerge through collaboration with your project team and the mentor.
The application deadline is September 15th, 2023, 11:59 p.m. local time in Hyderabad, India (GMT +5:30). The agenda for the Paperathon is described below. You should only apply to participate in the Paperathon if you can commit to attending a mini-conference prior to the event as well as attending both days during the event.
Day 1: Saturday, December 10, 2023
|1:00 PM||Kick-off and introductions|
|1:15 – 2:00PM||“Brainstorming” — Initial group meeting to brainstorm new paper ideas.Bring your data, theory, phenomenon, good writing skills, and/or eagerness. Meet others who can complement what you have.|
|2:00 – 2:15PM||Matching of mentors and groups|
|2:15 – 4:00PM||In-depth working session of project team and project mentor to brainstorm, filter, and refine paper ideas and identify an “overnight” work plan.● Mentor and project team should reach mutual understanding about the potential for future mentor involvement in project (e.g., if any continued involvement and/or interest in co-authorship collaboration)|
|“Overnight”||Project team members work together to craft an extended abstract and prepare the“pitch” presentation.● Work hard. Have fun. There is less than 24 hours to develop an extended abstract. If applicable, analyze data to prepare preliminary results. Articulate contributions to literature and possible implications for practice. Prepare the “pitch” presentation.
● To facilitate a focused effort on the project, the workshop room (with refreshments and supplies) will remain open overnight.
Day 2. Sunday, December 11, 2023
|Morning||Continue working as project teams to prepare an extended abstract and the “pitch” presentation.● It is highly recommended to discuss the project ideas with the mentor to refine the presentation.|
|1:00 – 3:00PM||“Pitch” presentations to the Editor Panel.● Each project team will have up to 5 minutes to present their work in front of editors and other senior scholars.
● Up to three finalists may receive an “acceptance” in the conference proceedings (as a research-in-progress paper). After further development of the paper during the conference, these project teams will present on the last day of ICIS and may also be considered for fast-track review for a top journal.
Tuesday, December 13 , 2023
|4:30 – 5:30 PM||Invited teams present at ICIS paper session|
The deadline for Paper-a-thon submissions is September 15th, 2023, 11:59 p.m.
During ICIS – top three papers will be invited for a final presentation and included as accepted ICIS proceedings.
Mentors: We seek to recruit experienced editors as mentors who provide the authors with constructive feedback in moving the paper forward.